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False Advertising eBay does NOT stand by their 100% MoneyBack Guarantee

Once a seller - when eBay would not help me in getting paid from a buyer, I lost that money.

Now as a buyer - they're refusing me a refund after the seller posted an item that did not fit as advertised!! I was told "We don't have to adhere to any US laws, we're an international company". swear to God - that's what he just told me. 

Quite obviously, from reading all of the comments and problems on the discussion board - it's time to hold eBay liable for their scams. 

 

Message 1 of 26
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25 REPLIES 25

False Advertising eBay does NOT stand by their 100% MoneyBack Guarantee

testing for copies of replies to be sent to my email address.
Message 2 of 26
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False Advertising eBay does NOT stand by their 100% MoneyBack Guarantee

supposed to be notified by email when someone replies to this posting....ran one test, now I'll try again.  So far....nothing.

Message 3 of 26
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False Advertising eBay does NOT stand by their 100% MoneyBack Guarantee

@akiel9 

 

Did you file an "item not as described" case against the seller?  If so, how long ago?  Was it within the 30 days of the last date of the ETA?

 

"We don't have to adhere to any US laws, we're an international company".

 

The statement above is complete nonsense.  If you bought the item on eBay, you are protected by eBay's MBG - as long as you follow the rules to get your money back.    I have not had a problem getting my money back in cases where the item was not as described.

 

 

Message 4 of 26
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False Advertising eBay does NOT stand by their 100% MoneyBack Guarantee

https://soranews24.com/2014/12/03/buyers-remorse-in-china-after-a-record-breaking-day-of-online-shop...

 

https://www.huffpost.com/entry/this-is-what-happens-when-you-order-ridiculously-cheap-clothing-from-...

 

https://www.boredpanda.com/funny-online-shopping-fails/?utm_source=google&utm_medium=organic&utm_cam...

 

If you want to return clothes that don't fit you need to buy from sellers that accept returns and stay away from China or Asia purchases because the return cost with tracking is $50.30. 

 

If you ordered a 10 and the label said 10 it's as described.  eBay says doesn't like how it fits or looks after getting it is buyer's remorse, and if the seller accepts returns you can return it. If not you're stuck with it.  You can't go by size charts because you don't know if the garment is measured lying flat or if they stretch the garment out to it's max length/width.  

 

 

Message 5 of 26
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False Advertising eBay does NOT stand by their 100% MoneyBack Guarantee

I'm confused.  Precisely who was it that made the "We don't have to adhere to any US laws..." comment? 

"It is an intelligent man that is aware of his own ignorance."
Message 6 of 26
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False Advertising eBay does NOT stand by their 100% MoneyBack Guarantee

If you used the does not fit reason for the return, if you are waiting for a return label you are out of luck.  As a remorse return, the return shipping is on your dime.  As a seller you should have known that.

"It is an intelligent man that is aware of his own ignorance."
Message 7 of 26
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False Advertising eBay does NOT stand by their 100% MoneyBack Guarantee

Yes I did - 3 times!
Message 8 of 26
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False Advertising eBay does NOT stand by their 100% MoneyBack Guarantee

It was an auto part - for the model and year of my specific car.  It is falsely advertised.

Message 9 of 26
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False Advertising eBay does NOT stand by their 100% MoneyBack Guarantee

This is not "buyers remorse" as you're so ready to point out - it's a car part that does not fit my vehicle afterall.  The seller misadvertised a part.

Message 10 of 26
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False Advertising eBay does NOT stand by their 100% MoneyBack Guarantee

Shame on your for jumping to this conclusion - I am not an ignorant person, nor am I unintelligent.  I bought a part for my vehicle - it is not as advertised.

Message 11 of 26
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False Advertising eBay does NOT stand by their 100% MoneyBack Guarantee


@akiel9 wrote:

This is not "buyers remorse" as you're so ready to point out - it's a car part that does not fit my vehicle afterall.  The seller misadvertised a part.


 Sorry, but "Does not fit", is by eBay standards, a "remorse" reason.

Message 12 of 26
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False Advertising eBay does NOT stand by their 100% MoneyBack Guarantee


@akiel9 wrote:

This is not "buyers remorse" as you're so ready to point out - it's a car part that does not fit my vehicle afterall.  The seller misadvertised a part.


If you selected doesn't fit when you opened the return, Ebay does consider it a remorse return.

You should have selected the item doesn't match the description.

If seller accepts returns, you will have to pay return shipping.

If seller doesn't take returns, there's not much more you can do on Ebay.

You can open an INAD on Pay Pal but you'll have to pay return shipping.

 

 

 

Have a great day.
Message 13 of 26
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False Advertising eBay does NOT stand by their 100% MoneyBack Guarantee

Does not fit AS ADVERTISED - is not buyers remorse. Every CSR I've spoken to has agreed with me - then finally, last week one agent asked me to wait 5 more days for a return label - in doing so, she basically pushed me off to another agent....your defense of the indefensible is horrifying to me.  Shame on you.

Message 14 of 26
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False Advertising eBay does NOT stand by their 100% MoneyBack Guarantee

Sorry - but you're mistaken. The two reasons for allowing a buyer a refund include the Seller posting a product then sending you something that is not as advertised.

 

Stop responding to me - I can't imagine what eBay does for you to defend them in this.

Message 15 of 26
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