Shipping

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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

Bought a switch game.

I bought a switch gameThe description said new sealed But when i received it Its not sealed and the case is cracked I contacted the seller but i didnt get a replySo i put in a request for a refund but all i really want is enough to buy a new case for...

Calculated eBay shipping

So here's my silly question, plz be patient as I am somewhat new to eBay. If I have an item listed and I choose the calculated shipping and put in all the correct info needed for the shipping charge, it will show me a low-high shipping fee. When I ac...

Resolved! International Shipping Costs Actual vs Quoted

Good morning,I've only recently started selling on eBay so I am sure I am missing something so I apologize if this is covered somewhere. I recently sold an item for 14.95 to a buyer in Canada. Much to my surprise, they only paid 1.61 for shipping fro...

Falsely called an abusive buyer/Abusive byer policy

Dear members of the eBay Community! I have little experience with eBay and I mostly buy things here, and I need your help today. Recently I won a wool sweater off an auction, as a matter of fact I was the only bidder. The description stated: "Excelle...

Estimated shipping times severely off - can other sellers comment regarding times

I noticed my estimated delivery times on listings are showing 2 weeks from the day of purchase. I ship same day using mostly priority or express. Talked to C/S told nothing they can do, and would report issue. Ok i'll wait ?!?!?! in the mean time if ...

Resolved! I sold a item and the buyer has not paid and will not respond to invoice or email.

I know this is probably a "basic" question and I have looked to try and figure it out myself. I see where I can cancel the order but it does not give me the option to click on the buyer has not paid. I got the option to open an unpaid item request. I...

USPS Failed To Pick Up Orders from Mailbox Due to Snow

Every day I put my ebay orders into my mail box and USPS has never once failed to pick them up. But today we had heavy snow in my town and unbeknownst to me, my packages sat in my mail box all day long and it wasn't until hours after my Post Office c...

Listing when postal rates are going up

What does the eBay shipping calculator do when rates are going up? For example, if I list an item before the change in an auction that ends after the change, does eBay use the new rates to calculate shipping costs from the start of the auction, or on...

Priority Mail Cubic postage from Pirate Ship

Has anyone used Priority Mail Cubic Rate postage from Pirate Ship? Is it on the up-and-up? In case you're not familiar with Priority Mail Cubic, it's a rate that charges by distance and volume, rather than distance and weight. Unlike Priority Mail Re...

Shipping boxes from USPS with eBay logo

@webbsmarine @stuff4divas @webbsmarine , you recently asked for the link to obtain eBay co-branded boxes. Here is the link: http://uspssupplies.ebay.com/uspsweb/catalog

Canada to US (Colombia?) shipping problem

Hello, apologies in advance if I’ve somehow put this in the wrong section. I am a seller who sells specifically to Canada and the US only. Today someone bought an item from me. This buyer is in Colombia, but the shipping address is in Florida. The bu...

China Sellers misrepresenting location...Important Proof/facts

I purchased a 7" item from a supposed US seller that was delivered cracked. I contacted seller and they said a replacement would be sent but would have to come from China. Seller kept stalling and replacement still has not been shipped. I started inv...

Ebay Global Shipping Program

Sellers beware using the Global shipping program.Sold an item on Ebay under the Global shipping program , shipped the item to Kentucky as required by Ebay, Ebay shipped it to Spain, the item got lost or stolen , the buyer never received it, he filed ...

fed ex charges

Is there any way to see my fed ex charges on my account without scrolling threw my monthly invoice. I spent some time on the phone with fed ex today and they are kind of sketchy. I shipped something on business fed ex account and was told it was $44....

Resolved! Why does eBay make opting out GSP difficult

I understand that eBay tries to manipulate sellers into GSP because they make bucks ( I understand but do not like)…. however there appears to be a new gimmick used by eBay to sneak your posting into GSP...… even though I have created shipping option...