04-11-2023 01:04 PM
How should I address this feed back left for me. I mail it on time . Some how the package went L.A. first them to in TWIN FALLS, ID where the buyer lives. I have no control over the post office . They gave me a Neutral on this auction
This is the second time I’ve purchased from this seller and both times the item came exactly as advertised so I’d recommend the seller on that basis. Only difference this time was the shipping took quite a bit longer.
Thank You.
Solved! Go to Best Answer
04-11-2023 06:01 PM
@southern*sweet*tea wrote:Your feedback percentage is 100% - neutrals don't lower the percentage. In all honesty I would NOT reply. Most buyers will just glance at the feedback percentage and if they see 100% they won't bother to look further. If they DO look further, the grey neut is so light they would most likely miss it UNLESS you reply to it, and then it would stick out like a sore thumb. Sometimes silence is golden.
Just my opinion.
^^^ THIS.^^^
I kind of like the read... repeat customer and all praising 'exactly as advertised'. Don't react... publicity's free. 😉
04-11-2023 01:21 PM
I had a buyer that gave me positive feedback...but gave me a low score on delivery time...my first low score...I had a 0.00 no problems until this buyer gave me a low score. Was it a mistake? I don't know. But item arrived well before estimated delivery time. Sellers can look to see who gave them a low score on delivery...I didn't know this. Am I going to block this buyer? I don't know.
I just mailed a package out today where buyer had wrong zip code on it from eBay site. Luckily, post office corrected it for me before it got delivered. I don't do eBay labels for this reason. I have not contacted this buyer and I feel it's not my job too. And I of course took a photo of package with label on it with correction.
04-11-2023 01:28 PM
It's not a negative so it can't be revised.
You could reply you shipped on time. Slow shipping was not your fault. You don't deliver the mail,, something like that.
04-11-2023 04:43 PM
I'm sorry that the buyer wasn't objective. Had roles been reversed, would that person have appreciated being blamed for something That's clearly out of their control?
Unfortunately, some people don't have a clue. I've seen feedback entries many times that do not match the compliment/ complaint. Or, the buyer using the feedback system to leave a negative review of the item, rather than the exemplary service the seller provided.
Or, as in this case, complaining over shipping times. Again... Incorrect use of the feedback system to rate the seller.
Again - sorry that happened. Better a neutral than a neg, but lousy nevertheless.
04-11-2023 05:53 PM - edited 04-11-2023 05:54 PM
Your feedback percentage is 100% - neutrals don't lower the percentage. In all honesty I would NOT reply. Most buyers will just glance at the feedback percentage and if they see 100% they won't bother to look further. If they DO look further, the grey neut is so light they would most likely miss it UNLESS you reply to it, and then it would stick out like a sore thumb. Sometimes silence is golden.
Just my opinion.
04-11-2023 05:57 PM
Personally? I would block this guy.
04-11-2023 06:01 PM
@southern*sweet*tea wrote:Your feedback percentage is 100% - neutrals don't lower the percentage. In all honesty I would NOT reply. Most buyers will just glance at the feedback percentage and if they see 100% they won't bother to look further. If they DO look further, the grey neut is so light they would most likely miss it UNLESS you reply to it, and then it would stick out like a sore thumb. Sometimes silence is golden.
Just my opinion.
^^^ THIS.^^^
I kind of like the read... repeat customer and all praising 'exactly as advertised'. Don't react... publicity's free. 😉
04-12-2023 11:16 AM
You are so Right silence is golden. I just block that buyer.
Thank You.
04-12-2023 11:21 AM
You are so right I will not react to his feedback. I just block him.
Thank You
04-12-2023 11:23 AM
I just Block him
Thank You
04-12-2023 11:26 AM
I just block this buyer
Thank You
04-12-2023 11:30 AM
I just like to say Thanks to all of you who help with this
Thank You So Much