04-03-2019 09:05 PM
I’ve got a transaction that I started a return on. The seller delayed but finally accepted the return. The problem is, I am out of the country and wont return until the day the “use shipping label by” expires. I would like to get a couple of days extension but have no way of contacting eBay (I dont’ have a phone to dial back to the states with). I can’t find an email or contact form to contact ebay with. Anyone have any ideas on how I can do this? I just need to have the return label date extended from the 10th to the 13th. Thanks.
04-03-2019 09:15 PM
It's not a use-by date: The label has no expiration. However, eBay cannot extend your mail-by date.
Instead, if you can persuade your seller via eBay messaging to accept a late mailing, eBay will hold your seller to that written promise.
04-03-2019 11:49 PM
Thank you! I’ll give that a shot.