Shipping
Get the answers to all your shipping questions with advice from long-time sellers.
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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

I do not know what to do now

Hi, i rarely buy something from ebay so i have no idea what should i do please if you could help me. Thank you so my case is that i bought 6 dragon statues from one seller.I get only 3 dragons and 3 were missing.Papers from Fedex says only one box wa...

Item Arrived Damaged

I am an experienced seller, (so I thought) positive image for 2,000+ sales even though I've sold 4,000+.We have excellent reputation for our outstanding packaging and quick response.Recent transaction (5 -- 3 pc Asian bowls sold) Arrived at buyers lo...

User avatar by Adventurer
  • 283 Views
  • 4 replies
  • 0 helpful

Resolved! Should I require signature confirmation for delivery?

Hi there,So I just sold a rather expensive pair of designer slides for about $150, and I'm wondering if I should require a signature confirmation for delivery purposes. The item sold to a buyer with 100% feeback with 22 total buyer feedbacks to a res...

User avatar by Adventurer
  • 11023 Views
  • 10 replies
  • 0 helpful

sellers screww up

I bought a item that was literally of no earthly good to me. It was for a car 2009, product was supposed to fit a 1998 -2011 car. So I am supposed to be a happy camper because he did not send me what he advertised so I am out the price of the unit pl...

problems with seller

I wanted to share my experience to save you from this very dishonest people so you can save your money and time. Believe me you don’t want to involve with this seller. I bought an underwater case for my iPhone on Jan 8, $36.01 on eBay at the moment. ...

User avatar by Explorer
  • 249 Views
  • 2 replies
  • 0 helpful

Can’t leave negative feedback to some seller

I found that some sellers they always keep the 100% positive feedback,so you think :oh ,I can trust the seller,but maybe you are wrong since eBay keep removing the negative feedback for them ,if you contact with eBay to query that, the eBay will tell...

Sold Item returned unclaimed

I sold an item a couple months ago for $40 free shipping. Packaged was returned to me a couple of weeks ago with a sticker stating it was unclaimed and unable to forward. Buyer has not contacted me all this time. I want to repost the item for sale. W...

User avatar by Adventurer
  • 224 Views
  • 2 replies
  • 0 helpful

Buyer purchased a bundle listing and wants to return just 1 of the items. What should I tell them?

The buyer sent me a message asking me to make a bundle listing for them of 8 items from my store. I did so, and the buyer is happy with all but 1 item, and wants to return just that one. I'm fine with that, but the problem is, I marked the listing as...

EBAY PLEASE FIX - transaction profits lost.....

...because eBay automatic returns forced me to refund. The buyer would have been happy with an exchange. I did not change my 6000+ listings in favor of automatic returns. This change was done by eBay without my consent or approval. Ebay automatic ret...

User avatar by Trailblazer
  • 391 Views
  • 11 replies
  • 0 helpful

How to ship from usa

I want to buy things and want to ship from USA. Is there any company or person who can buy on my behalf and ship it to my country and i will pay him through my card. Can any any help me out regarding this issue.

Change of address

In my listings I always include the phrase “I only ship to the address associated with your PayPal account “ because I will not ship to third parties. This weekend I sold an item and afterward the buyer sent me a message and gave me a different addre...

Resolved! Excessive "Packaging" Costs added to Shipping

Basically, at what point or level are costs for "packaging" (which I know are allowed to be added to the shipping costs) get considered as being "excessive" by eBay and how does a buyer deal with a seller who seems to be abusing the system for self p...

User avatar by Adventurer
  • 3725 Views
  • 37 replies
  • 0 helpful

New Bulk Shipping tool

Sorry in advance if I'm late to the party. The new bulk shipping tool is awful. There are too many choices for shipping options displayed in a very awkward format. Some may consider me old but I don't need a font that big to read the choices while I ...

User avatar by Thrill-Seeker
  • 1058 Views
  • 0 replies
  • 0 helpful
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