Expected quick delivery - after a week and few days it apears that seller don't have item yet

[jaroslaswitalsk_0]

I bought an item, and expected the delivery week ago, latest begining of this week.

When I was buying, estimated delivery time showed 3-5 days. I was buying from German seller, as I am in Germany, and the item location was Germany, to ensure quick delivery. Otherwise I would just buy item from USA or China and get it cheaper but would need to wait longer.

So I didn't recive item, and I asked the seller, when can I expect it.

Well, they answerd to me, that they are still waiting for shipment from USA... And they ask me o undrestand it.

The same item I bought, now has extneded estimated delivery time to a month.

My question to you is, what should I do?

The problem is that I just feel cheated and I want to do something about it.

Is it normal on ebay?

Maybe it is normal, and I just need to live with that. But I found this: https://pages.ebay.com/help/policies/item-location.html . Does this applies to me case?

The seller has 100% positive feedback (6300), but I doubt it is the frist time they do it.

[tarpedge]

Was this purchase on eBay Germany? (The link you provided is on eBay US.)

Just start an Item not received refund request the day after your last estimated delivery date.

[jaroslaswitalsk_0]

Well to be honest on which ebay I buy I have no clue. Why?

I am changing countries in avarage every 1-3 years, so sometimes ebay messes up completly (when I pruchased this item in ebay Germany, some messages had Spanish language, some English and some German).

But I quess it was ebay Germany.

I know I can refund, but thats not an issue. The issue is that sellers get away with shady bussineses like this and that makes me angry. There should be a way to punish it, but apart from leaving negative feedback I see no other option and in my opinion it is not enough.

Anyway, the issue is resolved as the item was already shipped.

Thansk!