02-13-2018 11:55 AM
Anyone having trouble with ebay not picking up tracking info? I purchased an item last Friday and it was shipped over the weekend, seller uploaded tracking and per the USPS website the package has been accepted is enroute to me. The ebay website AND the app fail to recognize this despite having the tracking number. The website says "a tracking number was provided" nothing more, and the app says the item has been marked shipped. Its not a problem for me but I wonder how many buyers are having this issue & assuming the seller has printed the label in order to cheat the system and is now being lazing and not shipping on time? Not all buyers know to copy & paste the tracking number into the USPS website.
02-13-2018 11:59 AM
I always tell my buyers to check the usps website for updates. I find this happens sometimes. Give it a day and it will show up in your ebay tracking. Same things happens sometimes when an item has been delivered.
02-13-2018 01:35 PM
Two of my recent purchases are still with USPS. Tracking is visible through eBay but that doesn't mean it's not an issue for others. Your purchases were made after mine which may be a factor.
02-13-2018 05:31 PM
Its been like that for me for a while, sometimes its 24 hours behind the usps website.
02-13-2018 05:52 PM
Thank you all for the input!
usually eBay has been pretty good about showing up to date info but this purchase and I believe a few others they never showed tracking info. Hopefully this isn’t a widespread issue 🙂