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Ebay taking Money on "short paid postage" I know is correct

Anyone else these past couple weeks noticing ebay just pulling money out of your account for claiming "short paid postage"?

I know the amounts are correct infact I always round up a few ounces to be sure and I have been selling & shipping  the same items on ebay since 2013 and have never short charged postage fees so now this past week I have gotten two with $7 taken out of my account for no reason!

Is this ebay determining the postage ? Or another ebay "glitch" ?

If this keeps up I'm going to be **bleep** , I know my amounts and weight are correct , I spend nearly $100,000 in USPS  postage a year !

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Re: Ebay taking Money on "short paid postage" I know is correct


@bolensparts-360 wrote:
 ... Is this ebay determining the postage ? Or another ebay "glitch" ?... 

No, it's not eBay: it's the USPSs own new "Autoated package verification system," which might occasionally make an error. Some posters have theorized that a package weight can be misread if two packages get stuck together.

 


https://www.usps.com/business/verify-postage.htm

http://pages.ebay.com/sellerinformation/ship-smart/ebay-shipping-partners/avoid-extra-postage-costs....

Message 2 of 7
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Re: Ebay taking Money on "short paid postage" I know is correct

Thank you very much , Looks like another Great new Idea that makes things more complicated !

Message 3 of 7
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Re: Ebay taking Money on "short paid postage" I know is correct

I had the same problem where I was charge for a 7 pound package.    It was one yard and it weighed 7 ounces.     

I took the paypal receipt and filed a claim at the post office.     We will see what happens.

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Re: Ebay taking Money on "short paid postage" I know is correct


@bolensparts-360 wrote:
 ... Looks like another Great new Idea that makes things more complicated !

The APV system has been in place for over a year, so 2 packages @ $7 out of  shipping $100K is a pretty low error rate.

Message 5 of 7
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Re: Ebay taking Money on "short paid postage" I know is correct

Hi -   Today (Dec 10) got a USPS underpayment charge of $1 thru PayPal (for  4 oz First Class label I printed thru PayPal on Dec 1).   I suspect USPS is trying to take away the commercial base pricing discount.  I have the local PO acceptance receipt from USPS, and the USPS scale weight was 3.1 ounces.  (I now have paid $2.66+$1.00=$3.66).   I filed a dispute with USPS, and we shall see what happens ....

Message 6 of 7
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Re: Ebay taking Money on "short paid postage" I know is correct

Your job is first to prove USPS made an error, and if you are then not reimbursed in a timely manner, if after submitting reminders with no result, then simply drop the matter.

 

Not worth the time and effort to litigate. IMO

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