eBay

thirdbase88 · ‎11-05-2018

Ebay recently rolled out their "new and improved" label making page with the option of using the "classic" version (at least for a time). IMO this new version is garbage. From what I can see, all that these geniuses did was change the font style/color, move everything around and put lots of blank space between lines making everything spread out. The "old" version was nice and compact and worked just fine for me.

Here's an example of a dumb move: The dimension and weight section has these teeny tiny little triangles to increase/decrease the amounts. They have huge chunks of blank space over 2 pages, but can't make the triangles/arrows bigger so they're easier to use.

At the bottom they ask for input about their new creature. I respond to every sale by indicating the old/clasical version works just fine and to quit trying to change things just to make it look different (they would say to give it a fresh look). Then as a pointless gesture, on that same feedback page they list a dozen things they think may make it better and ask us to pick one - they make this major format change AND THEN ask what additional feature we'd like.

I urge every seller to inform ebay to keep the "classical format" on this feedback page for every sale, as I have been doing. Thanks in advance and hopefully they won't eliminate the present "classical" format.

*cards* · ‎11-05-2018

I find it fails to generate labels way too often which is annoying, but the email I get saying "you created 7 labels" with a simple 'reprint' button is so much better than going into the forlorn shipping management section to reprint one by one. I also like the combined scan form being generated if I print 2 labels early in the day then 7 more later. I do agree the focus on style is clearly too heavy as there are literally broken links on the page (such as the three on the side, one is only an error page)

electrola_man · ‎11-05-2018

@thirdbase88 wrote:
Ebay recently rolled out their "new and improved" label making page with the option of using the "classic" version (at least for a time). IMO this new version is garbage. From what I can see, all that these geniuses did was change the font style/color, move everything around and put lots of blank space between lines making everything spread out. The "old" version was nice and compact and worked just fine for me.

Here's an example of a dumb move: The dimension and weight section has these teeny tiny little triangles to increase/decrease the amounts. They have huge chunks of blank space over 2 pages, but can't make the triangles/arrows bigger so they're easier to use.

At the bottom they ask for input about their new creature. I respond to every sale by indicating the old/clasical version works just fine and to quit trying to change things just to make it look different (they would say to give it a fresh look). Then as a pointless gesture, on that same feedback page they list a dozen things they think may make it better and ask us to pick one - they make this major format change AND THEN ask what additional feature we'd like.

I urge every seller to inform ebay to keep the "classical format" on this feedback page for every sale, as I have been doing. Thanks in advance and hopefully they won't eliminate the present "classical" format.

Yes, it looks like change for change's sake to me, and has likely made the process of printing a label more time consuming. One thing that has always worked flawlessly for me is printing shipping labels with the now-classic page. I completely agree regarding the formatting. Everything was visible on one screen before, which was as it should be. I don't know what it is about "white space" that seems to have become big among Marketing types. That makes no sense (at least not to former engineer types like me). I tried printing a few labels from the new page, but found that the scaling is different, and I'd need to work out a new way to get the printing to fit in the right areas of the pre-scored adhesive-backed labels I use. I just always use the "classic" page. It has served me well for years. I sure don't see any improvements that are useful to me in the new design. I've sent my comments as well.

movieman630 · ‎11-05-2018

I wholly agree with you! I can't stand it when the mess with the "works". It's like putting fine wallpaper and moulding inside a warehouse! We don't need fancy script, "fresh looks" or colorful pages inside our working areas on ebay. This isn't for the customers, this is for US! The sellers! The old version was compact, easy to use and no frills! That's what a work area should be. I got so lost with the "new improved" version I ended up having to re-purchase postage for an item because I couldn't get it to print! Couldn't find the "print" button over the .pdf version like it was in the old version! I'm so sick and tired of the IT department dressing up the pages to make them look "cool". They're not cool for most of us who are using a laptop sized screen. It's cumbersome, blinding and mindnumbing. K.I.S.S. should be the motto for the IT department when it comes to the pages that only sellers use! How about worrying about dressing up the pages we sell an item from? How can I find the "description block themes?" I haven't had "themes" on my pages since they changed the listing page layouts 3 or 4 years ago. Ebay if you're reading this! PLEASE at least allow us to keep the old layouts if we want to use them (and make them permanent) not having to select "old layout" everytime I want to print a shipping label! I'm seriously considering selling my stock!!