Ebay combined shipping all into one label instead of giving 3 separate labels.

[jiyuutenshi37]

I already bought the label not realizing that it gave a bigger weight for the label I bought. It should've been 3 labels. I'm seeing only one label when I need 3 to be printed for 3 separate items from the same buyer. Am I just supposed to print the label 3 times or what? I am freaking out about this. I don't have any preferences mentioning anything about combined shipping. 

[nobody*s_perfect · Accepted solution]

There's no need to freak out; you can purchase up to 5 labels per order.  Void the first label, then you will see an option to purchase another label for your order. Be sure to adjust the wight to match one of your actual packages. After you purchase that label, you'll be able to go on and purchase two more with appropriate weights.

[jiyuutenshi37]

How do I void it? 

[divadeals215]

Just send them all together if it's the same buyer. It will be cheaper for you. To void go to shipping labels 

[inhawaii]

3 separate orders, 3 separate item numbers, going to the same person?

To combine them, making 1 shipping label with 1 tracking number...

Seller hub > Tasks > Print labels and ship

Check items you want to ship/combine

Then click on Shipping > Purchase shipping label

Check the items you want to combine (again)

Then click on “Combine”

Select the combined weight and how you with to ship.

Then click on “Review purchase”

[heckofagame]

In Seller Hub, click on Orders. Then click on shipping labels on the right. From there, find the label you need and from the Actions drop-down menu next to it, select void label. If approved, your refund may take up to 30 days.

[jiyuutenshi37]

I don't have the right size box to fit them all in one. They have to be sent separately. 

[jiyuutenshi37]

Ok, so I just purchase one label at a time with correct dimensions and weight for each one? Because when I purchased, I couldn't tell which item it was giving a label to. I'm not sure now how this is supposed to work. 

[nobody*s_perfect]

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@jiyuutenshi37 wrote:

Ok, so I just purchase one label at a time with correct dimensions and weight for each one? .... 

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Yes.

[jiyuutenshi37]

Ok, thank you for your help. 

[monhubs]

I'm a new person coming into this conversation.    I have a person that order two items from me.  I want to combine shipping.  I told them not to pay yet.     Can I combine shipping costs before payment?   All I see is a the option to combine payment so they would be charged twice for shipping rates. 

[mtgraves7984]

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@jiyuutenshi37 wrote:

Ok, so I just purchase one label at a time with correct dimensions and weight for each one? Because when I purchased, I couldn't tell which item it was giving a label to. I'm not sure now how this is supposed to work. 

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@jiyuutenshi37 

Sounds good so far. Now, the proper thing to do is to get the the right items to match each corresponding label.