I purchased 4 items from a seller with combined shipping. I had contacted the seller numerous times and they responded it was shipped, I need to be patient. This is a US seller in my state. Seller refused to refund me. After day 27 of only seeing a waiting for acceptance scan, I opened 4 cases for item not received. The items were refunded but not the shipping fees. The case is now closed since I was given a refund for the items. How do I get a refund of the shipping fees?
I had purchased 4 items from the same seller a few days prior to this order. The same thing occurred. I opened a case 2 weeks ago and was refunded for 3 of the 4 items and again no shipping fees. I have called ebay and talked to 2 different CSRs. Both times they said the case was closed in my favor but again no refund of the item or the shipping. Where do I go from here?
