08-12-2021 09:29 AM
Items purchased last week provided tracking information earlier this week but now nothing is listed and I have received some of the items already. Is anyone else having problems?
08-12-2021 09:36 AM
Did you try the tracking numbers on the shippers site? It's not uncommon to receive items that never show delivered. Had it happen many times. The post office by far is the worst with that.
08-12-2021 09:50 AM
@amgray958 wrote:Items purchased last week provided tracking information earlier this week but now nothing is listed and I have received some of the items already. Is anyone else having problems?
You have received some of the items already...that's a good thing, yes?
"now nothing is listed "
The original listings or the tracking numbers?
Apparently you had all of the tracking numbers, can you look at the sale in your account and see them?
Are the items not received yet sent from USPS?
If you never receive them you can file a not received claim with ebay after the expected delivery date. You just purchased them so it is probably too soon.
08-12-2021 11:00 AM - edited 08-12-2021 11:01 AM
I had this happen:
Two different sellers provided tracking numbers for items I purchased. Tracking numbers were shown in purchase history. Then the tracking numbers just disappeared from the purchase history list. Luckily I still had the email notifications with those tracking numbers. Both items were delivered today.
08-12-2021 12:01 PM
All of the shipping information, including the tracking numbers, showed up on eBay at the beginning of this week then disappeared leaving only the possible dates of delivery and that the items had shipped. There was no longer an indication even how it was being shipped. Literally, it was there in the morning and when I refreshed it, was gone.
08-12-2021 01:13 PM
Try clicking the "View order details" for that item.
On the order details page click "Show shipping details"
then "Show full tracking history."
My tracking numbers are shown there but they are not displayed on the purchase history page as they normally would be.
08-12-2021 02:37 PM
I checked all that. This is all that is provided for this purchase. The other items in the purchase from a different seller now provide tracking information. The glitch affected all purchases from this week. This particular item is the only one that doesn't show any information other than it was shipped via USPS.
08-13-2021 02:12 PM
same here, when I click on the "add tracking" the next page shows the tracking numbers entered, but as soon as you confirm them the page returns to "add tracking" again
08-16-2021 01:32 PM
Yes mine show up right after the purchase and then disappear. You have to search for them in your purchase details. Very annoying.
08-21-2021 06:36 AM
this started for me aug.10. 2 items I bought aug10-18 never showed the tracking number (they were delivered). the last item bought aug.18, showed tracking number for 2 days, now that is gone, also.
(these are the people we are trusting to run our new payment system?)