@cornelismm wrote:
It says that I'm eligible if I'm "above standard seller" but also says I need to be "eligible for seller protections." When I looked that up I found that Ebay say that I must be a top rated seller in order to be eligible for seller protections. I'm not a top rated seller. It would save a lot confusion if ebay would just say that ebay International shipping is only available for top rated sellers.
That's not how it works.
First of all, seller protections are available to all sellers for certain things. Then there are higher tiers of seller protections exclusive to sellers that offer free returns, and another set of protections exclusive to Top Rated Sellers that meet certain other criteria. Re-read that first sentence: seller protections are available to all sellers, depending on the situation.
Second of all, if your account is eligible for eIS, you will be automatically opted in and you'll see it on your shipping preferences page linked above by ebooksdiva.
Did you check that page to see if you are opted in? If you don't see eIS eligibility on that page, then your account has not met the criteria.
Note the criteria on the help page are vague / partial criteria. There is more that goes into it behind the scenes including factors like sales volume, for one.
Bottom line: if your account is eligible and opted in then eIS will be automatically applied when you list your item for sale. If your account is not eligible then you have to wait until you meet eBay's criteria and receive a message from them saying you're being opted in. Nothing you can do to quicken that process.
