Shipping

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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

USPS Shipping Broken - Approve Checkbox Missing

I don't have the USPS "Approve" Checkbox next to USPS Shipping. It does work for Fedex and UPS. What am I doing wrong? Is eBay broken? This started like a day or 2 ago.

Ship or Pickup?

I have a fairly large and heavy DJ mixer & cd player in an open road case I'd like to sell. Don't want to box it myself and afraid of damage during shipping. How do I sell it with understanding it's a local pickup only?

Shipping Calculator has changed

Someone else posted about this today and I am not able to reply to THAT post. The change to the calculator makes it LESS helpful and kind of scarier. Not cool to not let us reply to that first thread.

Am I just stuck waiting till USPS gets this sorted?

I sold an item on ebay, shipped it Dec 16th. The buyer wanted me to ship international but I said no, they purchased it anyways and put in the address of a friend/family member in Califronia. I recieve an email from the buyer, they did not enter the ...

Resolved! FREE Shipping Supplies (For your Store)

Hello everyone略 Brrr!Somewhere once upon a time, I could have sworn I saw something about free shipping supplies provided by EBay (a monthly coupon maybe?) Does this sound familiar to anyone? I’ve spent way too much time trying to find info on this. ...

Shipping Address

I recently sold an item and the Buyer has sent me a message requesting I do not ship to her Patpal listed address and instead ship to a different address.The request appears to have been sent by my Buyer, however with all the scams that are on the in...

Combine shipping

Hello sellers.I need help setting up combine shipping. I tried many ways to fix it, but my customers are telling me they are being charged for each item they want to purchase.I sell doll clothes, and I want to offer free shipping for orders $35 and a...

Resolved! why is shippping total so high for bulk order with buyer in the same state as me?

I have a buyer who is purchasing a bulk or of clothing from me, around 30+, but is charging almost $130 shipping even though we live in the same state, i know when i go to print the label its only going to cost around $8-$10, is there a way to fix th...

Post office closed

Here in the deep south we are having a winter storm. All post offices are closed in my area and probably 200 miles around(Also we are advised to stay off roads). I have shipments due and are worried about late uploads. Wondering if ebay will overlook...

Ebay Shipping Calculator

Did I miss the announcement that eBay was changing their shipping calculator...again? The calculator used to show the pre-discount shipping price, now it just shows the discounted price. Is there a way to change it back?

Shipping to Puerto Rico

Years ago I had a problem shipping to Puerto Rico and finally convinced eBay that PR was part of the United States and serviced by the US Post Office as if were just another state.Well, it's happening again. Today I tried to use the new eBay envelope...

Lost/Stolen Package

What am I to do if I am struggling to locate my package? Its been stationary now for 2 weeks on Ebay's tracking system. With further investigation I was able to find the Original Tracking number, and when entering that on USPS tracking system it stat...

no tracking

How will I know if I need to pay any extra fees?? like customs?The purchase was sent as "no tracking"... I will receive something, like an e-mail or SMS? Explaining: Here is Brazil, and I buyed a purchase in Germany.

How do we file an insurance claim with Fedex?

How does one file a Fedex damage claim when they are asking for us to get this site's Fedex account number?I ask CS this site for this number and they don't know it. So how does one file a damage claim with Fedex if one used this site to print and pa...

Problems with USPS and UPS???

This is taken directly from the eBay page to print my label today at 12:50 EST. Since when is it okay for USPS to threaten to destroy packages? WOW!! Be careful before you ship. It also says the USPS is having issues right now, please check back late...