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During this week I've received two orders with my address written wrong, no street number.

Both sellers said the that was the address they printed from Ebay,  so what's happening? Why does Ebay give  wrong addresses? ( in my page address is right) . Where should I write to complain ? Thank you 

 

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During this week I've received two orders with my address written wrong, no street number.

Write to complain? 

 

Just make sure before you purchase that your address is correct in the ship to area.

 

klhmdg  •  Volunteer Community Mentor
Message 2 of 7
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During this week I've received two orders with my address written wrong, no street number.


@alicetta54 wrote:

Both sellers said the that was the address they printed from Ebay,  so what's happening? Why does Ebay give  wrong addresses? ( in my page address is right) . Where should I write to complain ? Thank you 

 


What address is shown on the order details page for those transactions? Does it have the street number, or not? Click on View Item Details on the purchase history page:

 

https://www.ebay.com/mye/myebay/purchase

 

 

Message 3 of 7
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During this week I've received two orders with my address written wrong, no street number.

Check that is is correct in eBay.  Click account on your my eBay page and go to personal information.

Message 4 of 7
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During this week I've received two orders with my address written wrong, no street number.

I 've already said that in my shipping page and profile address is right

Message 5 of 7
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During this week I've received two orders with my address written wrong, no street number.

I said that my address is correttamente in all pages, only on packaging is wrong

Message 6 of 7
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During this week I've received two orders with my address written wrong, no street number.

You're in Italy, were the packages coming from the US or?

If coming from the USA and going through the eBay's International Shipping Program, could the packages have been relabeled and some information was left off? Or there is the possibility that the address exceeded the allowed number of letters/spaces in the field so were not printed. 

You are asking on the USA eBay.com and we are other buyers and sellers not eBay employees so cannot see what is going on. 

You could use the Help/Contact window and see if you can get your answer that way. 

Other thought would be, while the address may not be fully printed on the label, the bar code should still have that information which could be why you still received your packages. 

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