As a seller I sold an item (Mercedes diesel pump) for 180$ and shipped from Latvia to USA (shipping cost 80$) , then buyer started return request, saying ''there is missing sensor'',. In this case return shipping costs we have to cover (around 75$ via USPS). But actualy the pump we listed and shipped never had come with sensor! Also buyer provided pictures with his removed pump from vehicle , that one has a sensor attached to pump. And that one has different part numbers as we've listed! So we believe the buyer abuse return policy...Buyer never replyed to our messages as well. Of course we opened case and asked eBay to step in, also we provaided by calling eBay with information that item wasn't faulty or damaged and item was matching to the description. We were disapointed in ebay when we received decission in buyers favour.....so that means we lose big amount money just for pump traveling around world or we loose money and item, if we just refund...plus the calling to US from here is very expensive....Only dissapointment! Sorry for weak english. We did our best. Thanks
