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Delivery

Still hasn't been delivered.

I am handicapped.

Thank You

Message 1 of 3
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Delivery

When is the last estimated date of delivery shown in your order details? Once that passes by one day you can go back to the order click the drop down menu next to the item, locate "I didn't receive it" follow the prompts to complete the request.

The seller has 2 days to respond with either tracking showing delivery or a refund. If by the by the third day you haven't received a response or refund, go back to the return and click on "Ask eBay to step in" for your refund.

I'm not sure what being handicapped has to do with not receiving your item. 

Message 2 of 3
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Delivery

Check the estimated delivery date on your order @mickeyewing . Once that date passes, as ebooksdiva said, you can file a non-receipt claim. The eBay Money Back Guarantee window is 30 days.

 

Instructions here: https://www.ebay.com/help/buying/returns-refunds/get-help-item-hasnt-arrived?id=4042

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