10-30-2021 05:08 AM
So on Sept. 6 I bought an item from a Chinese seller that was scheduled to arrive on the 21st of October, however the item hasn’t shown any movement since Sept. 8th and it is now October 30th. I still want the item but don’t know how much longer I should wait. Any recommendations?
10-30-2021 08:32 AM
You waited long enough. Click the my item did not arrive choice where you leave feedback and file an item not received case.
10-30-2021 08:35 AM
10-30-2021 08:39 AM
Could be in one of the cargo containers that fell overboard in that storm and sank in the bay? With no movement is so long, it looks grim.
10-30-2021 08:46 AM
If I do file a Item not received case what would happen next?
10-30-2021 08:48 AM
If the latest delivery date is Oct 21 you have 30 days from that date to open a not received case. For deliveries from the US I would wait 1 week. For International deliveries I would wait 2 weeks. If the seller offers to reship the item do not accept that as a solution. Your buyer protection will expire while you wait. Insist on a refund. Then you can rebuy it and have fresh buyer protection. Hopefully find a better seller that ships using a method that's faster than 6 weeks
10-30-2021 09:20 AM
You bought from China. There is your Problem !!!!
10-30-2021 09:26 AM
The seller would have to provide tracking number showing it was delivered. Without that, they would have to give you a full refund or eBay would do it for them and ding their account.