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Customer requests partial refund due to damaged packaging.

Can you do a partial refund to a customer on Ebay. the packaging was badly damaged on item but they still want to keep the item.
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Customer requests partial refund due to damaged packaging.

You can not do a partial refund through eBay, you have to do it through Paypal.

 

BUT was the item itself damaged or only the package? Was it a collector's item where the packaging is as important as the item or was it just ordinary routine packaging? If it was ordinary packaging then what is the justification for the refund it the item was not damaged?

"Laissez-faire capitalism (AKA The Great Material Continuum) is the only social system based on the recognition of individual rights and, therefore, the only system that bans force from social relationships." ~ Ayn Rand
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Customer requests partial refund due to damaged packaging.

When you send a partial refund from PayPal, just be sure that you have changed the amount in the box to the amount that you want to refund.  

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