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Create Claim options not executed or shown in browser

Anonymous
Not applicable

When attempting to view options on CurrentPage=ShippingLabelMgmt is not executing the mouse over item list correctly, the code shows that these options should be available.  

Print packing slip</a></li></ul></div><div id="v4-_xx_xx_mn" class="mn"><ul id="v4-My_xx_xx_mn_ul"><li title="Print packing slip"><a href="https://gslblui.ebay.com/gslblui/labels/ref#statelog/packingSlip" target="_blank" class="sel" id="v4-My_xx_xx_mn_2_anch">Print packing slip</a></li><li title="Create Claim"><a href="https://www.ebay.com/lbr/claims/create/ref#" target="_blank">Create Claim</a></li></ul></div><div id="v4-My_xx_xx_mn" class="mn"><ul id="v4-My_xx_xx_mn_ul"><li title="Print packing slip"><a href="https://gslblui.ebay.com/gslblui/labels/ref#/packingSlip" target="_blank" class="sel" id="v4-My_xx_xx_mn_1_anch">Print packing slip</a><

You can clearly see the code CSS, displays the url, https://www.ebay.com/lbr/claims/create  target=blank

 

 

But the only option shown is print packing slip.  

currently the state of this issue prevents the user from accessing any information about insurance policies, the carrier or any other valid but expected information that should be available to the end user.

Browsers tested,  Safari, Firefox, Chrome, none work as expected.   Errors, show clearly in the executed code.

 

 

 

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