05-12-2020 03:49 PM
I had a person that lives locally purchase an item. I went ahead and delivered following payment and showed it as shipped. Is there a way that the buyer can confirm they received the item as there is no tracking number and I believe it will count against my top seller status with eBay if delivery isn't confirmed. How do I handle this?
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05-13-2020 07:10 AM
Did the listing include LOCAL PICKUP and if so, did the buyer select it? If so, the buyer (and seller, I assume) receives a message from ebay with a QR code as well as a numerical code that can be submitted to show the item was picked up/delivered.
If the listing did not have Local Pickup, and included shipping costs, but it was picked up/delivered, all you can do is select Mark as Shipped. Since there is no tracking number, the Paypal payment can be held up to 21 days. The buyer can leave feedback for you.
05-13-2020 07:10 AM
Did the listing include LOCAL PICKUP and if so, did the buyer select it? If so, the buyer (and seller, I assume) receives a message from ebay with a QR code as well as a numerical code that can be submitted to show the item was picked up/delivered.
If the listing did not have Local Pickup, and included shipping costs, but it was picked up/delivered, all you can do is select Mark as Shipped. Since there is no tracking number, the Paypal payment can be held up to 21 days. The buyer can leave feedback for you.
05-13-2020 07:22 AM
@breensandmore wrote:I had a person that lives locally purchase an item. I went ahead and delivered following payment and showed it as shipped. Is there a way that the buyer can confirm they received the item as there is no tracking number and I believe it will count against my top seller status with eBay if delivery isn't confirmed. How do I handle this?
I'm assuming you didn't list as as local pick up.
05-13-2020 07:28 AM - edited 05-13-2020 07:30 AM
Last I checked the TRS loss magic # was 5 %. (1 of 20) Depending upon the # of sales that you have the 1 "no tracking" may, or may not hurt you.
And TRS is pretty much just a kindergarten "gold star".