I'd like to address an issue related to the shipping rate table and weight & dimensions in eBay listings, particularly concerning international sellers and their experience with different measurement units and pricing methods.
Many sellers outside the United States region use the metric system, with weights measured in kilograms (KGS/GMS) and dimensions in centimeters (CM). This is consistent with how we are charged by courier companies in our respective countries, such as FedEx and DHL in India. These courier companies often charge us for every 500 grams in weight increments, for instance, charging for 500 grams even if the item weighs only 300 grams, or charging for 1 kilogram if the weight is 545 grams.
The challenge arises when using eBay's rate table and listing dimensions, which are based on the imperial system, with weights in pounds and ounces, and dimensions in inches. Additionally, eBay's calculations are based on "dead weight" for various regions, while many courier companies charge based on the higher of actual weight or volumetric weight.
We propose that eBay provides an option for sellers to choose between these different methods to ensure accuracy and fairness for shipping cost calculations.
Moreover, I'd like to highlight concerns about eBay's shipping chart calculations. eBay calculates an initial cost and then cost per pound. However, this calculation doesn't align with how courier companies charge sellers in many regions. The pricing structure differs, often charging higher or lower amounts for every 500 grams.
In light of these challenges, we'd appreciate eBay's consideration of aligning shipping rate tables and shipping cost calculations with the methods used by courier companies in various regions, especially for international sellers. This will contribute to a more accurate and consistent experience for sellers and buyers alike.
I look forward to your insights and suggestions on how we can address these issues effectively and improve the eBay platform for all users.
