07-01-2022 03:38 PM
I have a buyer that purchased one of my listings and wants to combine shipping on another item. Do I have to unpack each one and start a new listing with both items in the same box?
07-02-2022 01:05 PM
If you did not offer or state you combine shipping, you are not obligated to do so.
It the purchases are made, but not paid for, you can click on Send Invoice on one of the items. Both will show up to combine and adjust the shipping cost.
If they are paid for and you are not adjusting cost, but just shipping in one box, you can do that on the bulk shipping page here: https://www.ebay.com/sh/ord/?filter=status:AWAITING_SHIPMENT