eBay

redsky7204 · ‎12-14-2020

Hi,

I just had a customer buy two items separately. Individually they are over 3 dollars shipping each. Which means they paid 6 in all.

I figured out that I could group the two items in a shipment together and the shipment is half the price of shipping separately that they paid.

Would it be wise to refund one of the item's shipping prices, since I am only paying half of what they paid because I grouped the items into one shipment than the price would be than shipping separately.

Thanks,

donsdetour · ‎12-14-2020

If paid separately ship them that way.

pooh333piglet · ‎12-14-2020

Absolutely combine into 1 shipment if same address. Be sure tracking number entered into each listing. As far as refunding postage... you can refund a portion for sure. It doesnt have to be to the exact penny. Most Buyers will be happy to get $ back. Some don't even care tho.