Shipping

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Return Request Advice

Usually when I get returns I just take it on the chin, but this one bugs me. Sold a collection of parts for a building set. Description stated, "item includes only the pictured parts. Set is not complete." Had about 95% of the parts, priced it at abo...

Selling on Ebay

I have been buying and selling on EBay for 8-9 years, close to a decade. I have over 250 transactions with 100% positive feedback. Ebay has recently suspended my account due to a listing where I tried to sell a PS4 box only. Ppl have been selling PS4...

Refund help - Seller

Hey guys, any help and or insight would be much appreciated! So I recently sold an antique leaded stained glass window, very well packed and shipped UPS fully insured. Unfortunately, UPS got a little physical with the window and managed to damage one...

Shipping Cost to come out of Managed Payments not PayPal by Default...

I was just moved to Managed Payments. No worries with that at all. But, I want all of my shipping costs to also come out of the Managed Payments and not from PayPal. I see that I can select that when I sell something, but I want it set to Managed Pay...

slow shipping stuck package

its taking a week for a package to move 30 miles sellers are going to get ripped apart by ebays money back guarantee

Refunding now by new system , how can you do it if you use your phone ebay app ?

Can't find on the eBay app refund partial shipping over pays.

Seller agrees to ship item listed as local pickup only.

I am interested in Bidding On an item that is listed as Local Pickup Only. The item is too far away for me to pick up. So I contacted the seller and asked if he would be willing to ship the item. He has said yes he would and asked me where I would wa...

Same package dimensions/weight, but different shipping prices?

I have a listed item that is showing up at double the shipping price as my other items, even though the package dimensions and weight are exactly the same. I have tried to edit the listing many times and triple checked the shipping options but to no ...

Had a candid conversation with a USPS employee about what is going on in Indianapolis

I just received a call from a USPS employee in California over a missing mail inquiry I placed on one of multiple packages. Here is the info she gave me: Due to cuts, the USPS at the midwestern postal hubs is short handed. After Thanksgiving the syst...

Asking for advise from Sellers about Return Requests

I sold 100 silver quarters 1964 or older. The buyer, after several days, sent me a message that 6 of the coins were not great quality/damaged. Even though I chose the "No Returns Accepted" option for the auction, I did the right thing and mailed him ...

Item shipped by FCI to buyer in UK. Claims item is lost after paying VAT. How do I contact Royal Mai

Hello, On November 16th I sent a package from the United States to the United Kingdom by USPS First Class International (FCI) Mail. The customs/tracking number is: LZ210326210US Royal Mail:https://www3.royalmail.com/track-your-item#/tracking-results/...

FedEx prices might end your USPS Woes

Sold an item and I had a flat rate shipping usually use USPS. Buyer asked if I could do FedEx since USPS has so many problems. I said fine assuming I would send ground. Basically FedEx and PO about same distance from me, FedEx has a worse parking sit...

Help with Shipping labels & MP!!!

Help!!! Recently went to managed payments and yesterday just sold first item. When I created my shipping label I choose the option for the money to come out of my ‘Pending Payment’ .... The sale was $9.00 and the customer paid $4.65 shipping. I get a...

Shipped & Scanned On Time but tracking shows First Scan 1-3 days later! Its killing my metrics! HELP

Ebay can I speak to your manager... I noticed my account was downgraded from Top Rated and saw it was due to Late Shipments. I was/am perplexed since I know for an absolute fact.. every order has been shipped on-time or early. I am striving to achiev...

Resolved! Package Sitting in San Jose 9 Days

My pkg is still in the San Jose origination area since Dec 1st. I filled out a form to inquire and was promptly called by my local post office and left vm that it will be a while. That’s no progress since initial mailing. For anyone wanting to ship o...