Shipping

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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

USPS First Class Mail and Priority Mail both the same price in a listing

I just drafted a new listing using the two shipping options USPS First Class Mail and Priority Mail, after saving and then rechecking later for accuracy I saw that both shipping options were the same price I use calculated shipping and had this happe...

Sending VHS tapes through Media Mail

I found some old posts from 2017 - 2018 regarding this issue. Are there any updates to this? Thanks in advance for your help.

Answer to no-scan-woes: Scanned my own packages at USPS kiosk.

I missed my package pick up yesterday so got a ride to the post office just before closing. An employee refused to scan my packages. Referring me instead to the kiosk. Sure enough, I was able to scan and get a receipt for drop off without help from s...

REAL OR NOT

Hello, I recently had an experience that is difficult to speak of.I am concerned how easy it is for one to be deceived, I saw something while preparing on a journey and then I have an experienced which reminded me of what I had observed.question is t...

URGENT--Customer refuse to pay custom tax and open a return case

The customer open a case claiming that :"There is a problem with the item your buyer has received and would like to return it" and the reason provided is the buyer refuse to pay custom fees due to i provide free shipping and did not specify anywhere ...

New Jim Shore Santa

I purchased a Jim Shore Santa on Ebay, and it was listed as new. When I received my package, the plastic bag that the Jim shore figurines come in, was not included. The Santa was just lying in the styroroam in the box. The seller does not accept retu...

Ebay New Card Shipping

Hey! My brother and I shipped out cards using the cheap ebay shipping with tracking. Both said they were out for delivery in the wrong city but right state. And then it said it was delivered but the seller never received it. Anyone else run into this...

Russian Federation & Freight Forwarding...

If eBay's Global Shipping Program does not want to risk shipping to the Russain Federation neither do I. Why is this allowed? Do I have any recourse?

Package stuck at GSP since 3 months

Package stuck at GSP since 3 months, ebay closing my ticket about it without any investigation, and not responding any ticket when i write in "Help & Contact" menu. What can i do?

UPS Tracking Scam

So how does this scam work? You get a message on your phone that says your package was just delivered by UPS - but you can find no package where UPS always leaves your packages. You call UPS and they tell you that tracking number was delivered to ano...

shipping a magazine from US to Japan

Hi, a buyer in the US wants to return a magazine to me in Japan. He knows nothing about the post. I don't know much at all about the USPS and there seem to be so many options, all of which end up being more expensive then I ever expected, I would lik...

First Class Mail Delivered in 2 Days

I shipped an item on the 1/28 using usps first class mail (tx). It was delivered on the 1/30(ny) T hat was really fast. The tracking is showing some weird scans. Have this happened to anybody?

Shipping Options Help

I recently found a new shipping option for trading cards called "eBay Standard Envelope for Trading Cards up to $20," so I started using that for the cards I sell, but when one of them sells, I don't get that option when printing the label, only the ...

Is there a time limit to how long after a transaction the buyer can make a "no item received" claim?

I took the risk of sending a couple trading cards in an envelope to save some money on shipping. I realize that the person who received it could just say that they didn't and I would have to refund them. Is there a limit on the time period after the ...