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Cheater


I waited 3 months for the my item. I not get anything. I opened a dispute. He promised to send it again. I closed the dispute. I wait so long again. I did not get anything again. I can not contact the seller. I can not reopen this dispute. I can not emailing to eBay in any way.
Complete insanity. Is there a way for emails to ebay? Why did you destroy this good system? Why do have scammers here. How do I get my money back?
I'm writing here because my nerves do not last any longer. There is simply no place. For two hours I can not find how to release a simple email.
Idiosyncrasy.
Message 1 of 9
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8 REPLIES 8

Cheater

You can't name bad sellers or buyers on the boards.

 

You need to read up on how the Item Not Received (INR) and the Money Back Guarantee (MBG) work.  You have waited too long for eBay to help you. 

 

You need to go to paypal and learn how to open an Item Not Received on paypal.  You have 180 days to do so on PayPal.  If that doesn't work and you used a credit card then you will need to open a credit card charge back.

 

Member of the Grumpy Old Man crew
Message 2 of 9
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Cheater

First say wait longer. Then - you've been waiting too long.
I confirm - Complete insanity.
Mission Impossible.
I give up. Nothing more can be done.
One does not know how to react properly.
Thank you for the life-saving "HELP".
End.
Message 3 of 9
latest reply

Cheater


@mr_yordanov wrote:
First say wait longer. Then - you've been waiting too long.
I confirm - Complete insanity.
Mission Impossible.
I give up. Nothing more can be done.
One does not know how to react properly.
Thank you for the life-saving "HELP".
End.

Ebay has excellent buyer protection, but there are deadlines.  Once thirty days after the estimated delivery date has passed, the window for complaints closes.  You let your seller string you along until you lost your Ebay MBG, that is what happened and that is exactly what your shady seller intended. Never, EVER let a seller do that. Never accept a replacement, only accept a refund.  Never, ever close a case until you have been refunded. Once you close it, you're done.

 

You will need to go to Paypal to file an item not received case. Find the transaction, open it up and file from there. Paypal allows 180 days from the date of sale to file.

The easier you are to offend the easier you are to control.


We seem to be getting closer and closer to a situation where nobody is responsible for what they did but we are all responsible for what somebody else did. - Thomas Sowell
Message 4 of 9
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Cheater

The system is good and works perfectly when you use the tools you're given.

 

Which is to file not received claims within 30 days after the delivery in the listing.  International deliveries should take 1-6 weeks.  Then when you open a claim you must receive your replacement or refund BEFORE 21 days or you will not be able to ask eBay for help.  Closing a case means the seller resolved the problem and you no longer need eBay's help.  So it's you who messed up but then cry foul on eBay!   ?????

 

No need to email eBay.  The item is probably no longer in your purchase history and you  probably opened the case to late to be able to escalate it.  eBay lets you open a case when your buyer protection has expired so you and the seller can discuss the problem, however you will not be able to ask eBay to step in if the seller doesn't refund.  

 

You can try opening an item not received case on PayPal if they processed the payment.  

Message 5 of 9
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Cheater

NEVER close a case, after closed, can't be open again! GAME OVER!

One sale a day, tomorrow the entire Galaxy!
Message 6 of 9
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Cheater

You allowed the seller to cheat you by not using the protections ebay gives sellers.

 

Do some light reading tonight.

Message 7 of 9
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Cheater

email support os not offered on ebay.com  phone support only.

Scammers are everywhere.It is up to you to know and use the protections offered by any site you use.


This is a user to user board not eBay employees.
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When people show you who they are, believe them
Message 8 of 9
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Cheater

Thank you all.
Without wanting, I have broken some of the agreements of this community with my post. I officially apologize for this. Just in a moment of nervousness, I poured my pain into the first place I could finally write. I'm sorry.
Now I followed your advice and turned to PayPal for help.
Many thanks.

Message 9 of 9
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