Shipping

Forum Posts

Sorted by:

Customer wants a refund

I shipped the item, via USPS and now the customer says they didn’t get the item. 1. Do I issue a refund?2. What can the customer do to me?3. How do I avoid this situation?

Resolved! How to take a refund

Hi to ebay community . I bought a phone from a seller where it was new and sealed. I asked him to tell me if it is unlocked and he said yes.. So it came in its box but it was sim locked. He told me that he will fix it but after 5 days nothing changed...

Seller update: eBay wont release funds until tracking is uploaded?

Based on the new seller update, tracking uploads thru UPS, USPs or FedEx are required before funds will be released.

Buyer says item wasn't as listed & wants a refund but refuses to return the books

I sold a set of 3 hardback ex-library books a month ago, and I just received the following message. I don't offer returns, unless, of course the item is damaged or not as claimed. Even if I did offer returns, does she have the right to refuse returni...

shipping calculator

Has anyone else had problems with the shipping calculator not working to calc for purchases ? I don't want to get burned on $50 shipping charges on a five dollar item the size of a golf ball. Even though I would like to bid on some items I don't if t...

What will Ebay do with LOCAL PICKUPs with new tracking requirements for 2018 Fall Update?

I'm just curious, what does Ebay plan to do with regards to LOCAL PICKUPs with the 2018 Seller Update.Since no tracking being uploaded equals Ebay not siding/protecting Seller with any SNADS that may occur.I ask because I just had a recent pickup for...

5 star shipping

How does a seller get automatic 5 star shipping? I just way overpaid on shipping on a recent purchase and I don't even have the option to give 3 stars? I don't think I've ever noticed this before, or maybe I just usually automatically give 5 stars?

Scammed?

Hello! So i paid for an item and the next day or sooner the seller just.. It gave me a notification that the seller is away or on vacation? And they won't reply to my message, when i try to get ebay to step in, it says that the item is on my way but ...

Tracking a return

How long does it take for tracking to show up in a return status? I shipped with an ebay label and am not seeing my return listed after 24 hours. I dropped it at the post office?

Won local pickup by mistake - seller won’t refund

Been on ebay since 2002, had very few issues. This one is a doozy. Bought a small safe, actually my second one, thought it was same seller but it wasn’t. Last one came from China, took a month. After a month I looked to see if it had shipped. Turns o...

iPod Touch Returned with iCloud Account Linked to It

This is a new one for me. Here's the play by play:-I recently sold an iPod Touch on Ebay that I had previously purchased from Ebay several months back. It had been thoroughly tested prior to listing.-The buyer messages me claiming that the iPod has a...

Solution (partial) for Sellers regarding One Sided MBG & Return Policy

I see a LOT of posts here regarding the one sided eBay MBG & Returns / Refunds policies posted by Sellers. Many that have been burnt by corrupt / fraudulent buyers, returns, and for a whole host of corrupt reasons. I have an idea that would help redu...

Resolved! Voiding a label - which one did I void?

Hello all, I voided a shipping label at least a couple of weeks ago and have not seen a refund from USPS yet. The issue is I can't remember which one it was. I think I know but was wondering if there is a way to tell for sure. Thanks in advance.

shipping

how to print s shipping label

Is this normal routing for a package?

I recently bought an item from a seller in Southern California. Seller shipped on the 9th and sent me a tracking number stating I would receive it by 8 pm on Monday the 13th. When I checked the tracking record this morning it shows package was sent f...