Changing Dimensions on a Shipping Invoice

[mar7479]

Buyer hasn't paid yet and I am being asked if my package dimensions are correct.  I tried to change them to be correct but can't do it.  Please help.

[lamber9347]

If you've had a sale you cannot make any changes which would impact the price. If your dimensions weren't correct then the shipping price would increase, thus you are not allowed to change this. Your invoice must match what your listing stated for shipping. If in fact the shipping amount has changed due to incorrect dimensions, then you will have to make up the difference, but not your buyer. Best of luck to you....

[monica-sells]

as was already pointed out...once the buyer 'commits' to your item...all changes to the final selling price are "locked out"

You CAN change the dimension when your are printing your label but you can't add the additional charges to what the seller already has committed to.....

To alter the shipping, you would need to cancel this sale (with your customers OK) and relist with the proper sizes so your final total sale price reflects the shipping charge based on your input....

[12345jamesstamps]

Shouldn't try to change the price after buyer is going to buy it. I wouldn't even email buyer about the different cost of shipping. Best not to say anything and just pay the extra charge. Buyer can turn around with any sort of feedback.