10-31-2020 08:50 AM
Attempting to offer a carrier discount of 25%. When I hit save button getting this error: [object Object]
This function has worked in the past, nothing changed by me.
Need suggestions how to correct.
10-31-2020 06:23 PM
You didn't say whether you are using the app or a PC. It might make a difference depending on the app being up to date or the PC browser causing problems.
You can go to the bottom of this page and open a Chat session or ask for a call beck from eBay CS: https://www.ebay.com/help/selling/shipping-items/shipping-rates/shipping-discounts?id=4168&st=12&pos...
11-02-2020 09:27 AM
Here is what going on. The Carrier-specific discounts for buyers in shipping preferences.
There are three selections: I do not want to offer carrier specific discounts - this works and uploads with no issues for error messages.
Offer eBay negotiated discount rates - this work and upload with no issues for error messages.
Offer a discount on standard online and in store carrier rates- setup a 25% and then hit save button. This is where the error message Object object is generated. I get this message and this option does not save.
I have tested this on two separate computers using updated verison (yesterday )Chrome and Microsoft edge.
Also tried with an Apple ipad and a new Samsung android tablet - same results.
I will contact eBay for a resolution.