Shipping

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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

Carrier Rates Hikes...Yet Again

UPS/FedEx already in effect, USPS Jan 24th ...as if we don't pay enough currently for poor service, now get pay more for that same poor service.... get ready to raise your shipping rates and/or item prices if doing "free" shipping.2021 Shipping Carri...

USPS tracking has updated 6 times in 3 days but saying packages has departed the same facility but +

It's clearly going nowhere. Are they actually scanning my package over and over saying it is "departing Garden city distribution center" or is it just updating with the last scan and notifying me the same thing instead of the usual update "in transit...

Adult Only listings can no longer include shipping to Canada

I have been selling items in the Adult Only category for years. eBay's policy is that items in this category can only be shipped to the USA and Canada. But today when I attempted to create a new listing, I received the following error:This item can o...

Negative feedback removed for a seller.

I purchased christmas theamed items on Dec 7th item did not arrive until Jan 5th. My negative feedback was removed and no policies were violated. Why was the feedback removed?

Still playing around with buyers' emotions with your cute ETAs, huh ebay?

Yes, I get it ebay... ETA means estimated time of arrival... and yes "estimate" means guess, it doesn't mean guarantee. But are you just using that excuse to show buyers blatantly short ETAs??? If so, why not just go all the way and tell them all the...

ebay tracking

Has anyone ever clicked on the tracking number from within ebay for a shipment you sold and shipped then compared what ebay reports is the status of the package then gone straight to USPS tracking to see what it says?The ridiculous status is laughabl...

Ebay not refunding for fake item

Hi! I had very bad luck and seems I got scammer 600 euros. I bought Louis Vuitton bag for the seller having many good reviews, unfortunately it still turned out to be counterfeit. I contacted the seller and she asked me to send it back to get refund....

International shipping from China

I have ordered small inexpensive items from China for years, Never anything that I needed quickly and I don't buy electronic items due to quality issues. This was the longest I've ever had to wait for my purchases to arrive. I ordered in mid October....

Seller can't buy return shipping label from eBay

Seller (me) got a return request on 1/1/2021. Since listing had "free returns" -accepted. This happened before and didn't cause much pain.But this time there was no "buy label from eBay" option. Called eBay twice but the only suggestion they had is t...

Increase in USPS rates

It is with great pleasure that we will be paying a higher fee for USPSpostal service effective 1/27/21. With the outstanding service the USPShas been providing to us it is well deserved. SARCASM!

eBay facilitates savvy buyers to cheat

This is the other side to the coin of the previous buyer's complaint. I sold an item to a woman and it was lost by the post office. Just before the 30 days expired for her to request a refund I contacted her to tell her that the time was almost up an...

Shipped package with no movement for 2 weeks. How do I file an insurance claim?

Shipped package with no movement for 2 weeks. How do I file an insurance claim? I saw that USPS Priority labels purchased via eBay include $50 or $100 worth of insurance. Can I file it through eBay? Any tips or tricks? I Googled it but any links with...

Anyone have trouble shipping to this address?

I just had a German buyer purchase an item of mine and she has given the above noted address which is shown on Google as some type of warehouse which (at least by the address) could be connected to a hacking ring. Anyone have any issues with this add...

Problems with shipping media mail

I sold a book of first day covers and listed media mail as an option. It has more than 6 pages and the buyer choose media mail which came up as an option when I listed the item but now I can't print a label using media mail. Help, can you still print...

This board is cesored - just so you know

A couple hours ago I posted a discussion opening about a problem I had with a buyer on eBay and the policy about returns and appealing a refund decision. In that message I pointed out discrepancies where eBay falls short of protecting it sellers. App...