05-05-2017 07:07 AM
Hi, I accepted a return, and sent a shipping label to the buyer to return the item. However, she had printer issues and could not print the label, and shipped item independently via her post office. How do I cancel the return label that I sent to her, which is not going to be used? Thanks!
05-05-2017 07:21 AM
You are not charged for a return label if it isn't used.
05-05-2017 07:37 AM
Actually if you purchased a label yourself, you have up to 5 days to void it if purchased from eBay. If you purchased it from PayPal you had 2 days. If you chose NOT to purchase & send a label yourself and you had eBay do it, you are only charged if it's used so there's nothing to void.