06-16-2019 01:39 PM
Hi,
i recently accidentally paid for an item on eBay and I requested to cancel the item within an hour of purchasing.
Am am I entitled to a full refund?
Many thanks
06-16-2019 01:43 PM
No, not unless the seller agreed to cancel your purchase, and sellers are never obligated to cancel bids or purchases.
06-16-2019 02:22 PM
https://www.ebay.co.uk/help/buying/cancelling-order/cancelling-order?id=4004
It's simply a request. Depending on the volume of the seller, it may not be feasible for them to cancel. Many small volume sellers will cancel in a minute because it doesn't bring [mass] production to a halt to pull one order.
If the seller accepts returns, you can return it after it arrives.
06-16-2019 05:31 PM