Shipping

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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

HERE IS JUST ANOTHER REASON WHY I WILL NEVER DO FREE RETURNS

I recently shipped a shirt to a seller. I carefully packed the shirt first in a clear plastic shirt bag and then in a 12X15 Ebay poly Mailer. The buyer opened a case saying the shirt was too small. The shirt arriveD back smashed in the original envel...

SELLING ITEMS worldwide

Please help, How to be sure, and to know that my listed items which I want to sell is visible to that country where I want to ship it? Also if I listed an item at EBAY.CO.UK will it be visible to the EBAY,COM visitors?

Resolved! Late Shipment Rates

Hey All,Is anyone else having issues with an increase in late shipment rate notices? I ship my items typically the same day or within the next business day as required. I know there have been issues with our post office delivering/scanning mail on ti...

Resolved! Stopping a bogus purchase

Someone hacked my account and made a purchase. I discovered it within a few minutes, messaged the seller that it was a bogus purchase, called eBay, reset my credentials, disputed the purchase with PayPal. They agreed to refund my money. I emailed and...

Ebay shipping calculator

I listed an item that weighs 4 oz. I checked shipping calculator and got cost of $1.45. When I sold the item and printed the shipping label the cost was $2.76. Why is the calculator not giving correct price when listing?

eBay Print Shipping label failed, but still charged my Paypal account

So I tried to use eBays Print Shipping Label option, and for some reason it said the payment failed, but when I checked my Paypal balance I'm missing the exact amount that the transaction was supposed to be for. However there is no list of any charge...

Shipping calculator shows on each item instead of a "FREE SHIPPING" notation if offered?

Why does a potential buyer have to open each item a seller lists to find out if they offer "FREE SHIPPING" for that item???? Letting a potential buyer know on the description line would clarify the shipping without opening the item link one would thi...

Does anyone understand this math?

$8.99 plus $8.60 is $17.59. Where did they come up with this number? The buyer paid the correct amount.

used sewing machine

I purchased a sewing machine off bay the seller description said it needs a new belt anyway i won the auction seeing the listing said collect from Wigan as it was a very heavy cast iron sewing machine and its base i hired a van to collect it from Wig...

Mailing Error

Sent wrong item to a buyer of a different item and they showed photo of item received and did not send it back and kept the item. There is no way to get it back. Cost me about $70.00 and left me with an unhappy buyer. What do I do. Hockeycatwins

Resolved! Why can't I print a label anymore to PUERTO RICO?

I can't print a label to PUERTO RICO with the NEW NOT IMPROVED Label Flow page, NEVER had a problem with CLASSIC LABEL FLOW. This should be fixed as it makes for a BAD BUYING EXPERIENCE now that I have to CANCEL the customers order for PROBLEM WITH A...

Seller providing false tracking info in response to none receipt claim.

I bought a badge for my car from a UK seller back in April 8th. After four weeks i contacted them to say i had not received anything. I was told the item was sent by standard mail and did not have tracking. Also that their items were shipped in bulk ...

Resolved! As a seller I want to cancel the order

Hi guys Due to a big mistake in item cost, the buyer purchased the item for $1 while the actual cost is $71. Big difference! I wote several emails to buyer requesting to cancel the order due to this mistake but no response at all. The delivery date s...

Pitney Bowes - Global Shipping Program WAY TOO SLOW!!

I bought an item that said delivery by June 21st.Now it Says: Estimated delivery Mon, Jul 8 Why is GSP so slow?Do I have to wait half the summer for a part to drive my car? Ebay lied in the estimate and now I have to suffer.Is there no recourse?

Hastily bought an item an accident

I hastily bought a phone thinking it might sell so I better act fast but then I realized after it shipped it isn't the one I intended to buy I've told the seller but he won't accept the return and nowhere on the item description did he say no returns...