Shipping

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eBay Tracking Status Updates

Update as of October 27th, 2025The Product team has confirmed that this issue is now resolved. Tracking events for impacted orders have now been backfilled with USPS tracking events. -------------------------------------------------------------------...

"Ask Ebay to step in missing", please help

So, i bought a device that was not working. I contacted the company and they gave me a return label. Yet, much time passed and they had no news about my product. They told me that if does not arrive by Friday,last week, they will refund me.The 30 day...

Resolved! How to increase Dispatch time?

HII am hoping to increase my dispatch time temporarily to be transparent with my sellers for some live itemsBUT I can't see any option to increase the date to more than 3 daysI want to set it to 14 daysHelp please!I have seen comments about click som...

Anyone else find a higher shipping cost when decreasing one of the package dimensions?!

I came across a curious thing when printing a label for a 9 lb package that was 34"x7"x7". If I decreased the length to 33", the cost increased. Typically, I find the price on FedEx does not change when any dimension is changed an inch or two. A chan...

Shipping cost

I had a sale this morning for an item going first class. When I printed my shipping label the buyer paid less for shipping than what was listed. It ended up costing me $1.23. Now while this doesn't seem like a lot it's the principle of the thing. If ...

Scammer buyer lost money on refund. I'm Happy.

When I first started selling on eBay a few months ago, I didn't know asking for a refund on eBay is so easy as a buyer. I had dropshipped one robot vacuum from Amazon to a buyer with no feedback at all. 2 days later, she said it's defective because -...

What is going on with shipping costs?

I almost bought a coffee maker for about 15$ and the shipping costs were about 45$ I'm not saying shipping should be free I am willing to pay but... if the shipping costs are too high I won't buy the package any more. I used to not look at it but now...

Ratings for shipping/handling...

I'm still not able to list a lot of items right now, but when I did have more consistent sales I always had a good rating on shipping/handling charges, usually 5.0 and I don't think ever lower than 4.9. Now I'm at 4.7 (and I think before my last feed...

Resolved! shipping label understates the package weight but i didn't underpay

when printing the shipping label i thought I selected 8 oz, but the shipping label ended up saying 1 oz. However, using media mail, I paid the proper amount which is $2.75, which is what it costs for anything under 1 lb. do i need to replace the ship...

Resolved! If seller doesn't refund?

Just curious and don't want to jump the gun. I returned an item because it was actually not the item in the listing. Different hair, different (glued-on) outfit, not the correct item. So the seller received it and ebay's auto message was to wait unti...

Ebay shipping vs Post Office, Ebay cost more?

Yesterday I had a small instructional booklet to send out. A label for it's weight (4 oz.) via USPS 1st Class mail would have been $3.09 to purchase on Ebay. I went to the post office directly and the cost was $1.80. I thought I was getting a discoun...

Resolved! return item for refund saying it was not as described or pictured when it was in fact both desdribed

I sold a welder to a buyer. The listing was very detailed and had eleven good photos. The buyer for some reason chose to return for a refund and under Ebay's guarantee they immediately accepted the return. I have tried to show ebay that the item was ...

Shipping Costs Since Change

I have a 2 lb item to ship (dim is under the new 12x12x12), I am in NY, if a person on the west coast purchases can you still ship USPS Ground ? or is Fedex surepost the cheaper way to ship ?Is there any other options? I see people selling my item fo...

Fedex label not uploaded by eBay!!

How about this! On Aug 7, I printed 3 Fedex ship labels for packages all going to the same buyer yet when I look at my shipping label record it only shows label info and tracking nos. for 2!! Even called them about this today and they had no informat...

does anyone else reward customers for not lying in the returns process

yeah...………….I thought I would put this out thereI get my fair share of returns...…….maybe 20 a year my flat shipping rate in the USA is only $5...…………….most of my labels are for 6-8 ounces and cost me $3.50the automated return label system gets my pa...

Seller still hasn't refunded after return

I bought some shoes on eBay that turned out to be fake. I started a return to which the seller agreed. However, the return label the seller provided didn't work because he sent me a priority label and the shoe box was too big so it didn't fit in the ...