eBay

Bulk order shipping refund?

I charge a set amount for shipping on all my items. One buyer bought 4 items and payed for them as wells as shipping, but put in the notes for me to refund any excess. Am I required to do that? I am so confused.All help is appreciated.Thank you.

Five Star Ratings - SHIPPING COST Rated by Buyers

I have a couple of my shipping cost ratings at less that 5 stars. I do not understand why eBay continues to let buyers rate shipping costs when its the USPS that sets the rates. If the following 2 criteria are met, eBay should make it an automatic 5 ...

Think phone i bought is stolen

Calculations are INCORRECT for Parcel Post Packages using Dimensional Weight - Prove Otherwise, eBay

I am now convinced that eBay and/or the USPS calculator interface is incorrect when attempting to calculate the price of parcel post packages using dimensional weight. I proved this today by using the USPS site to calculate a shipping total and compa...

Is there a way to get a refund for return shipping label that buyer never used?

So I had a buyer request a return, and I paid for his shipping label and then never heard back from him. Eventually, eBay closed the return and I wasn't required to refund him. However I'm wondering if there is any way I can now get a refund on this ...

How to ship two items for same order, separately at two different rates?

Because I deal in collectibles, a buyer sometimes buys a very light, delicate item and a heavy item, such as a book. In order to avoid damage, the book must be shipped separately, so the two items are shipped via Priority and Media Mail. Unfortunatel...

total unprotected buyer

I have had 2 problems with sellers who do not send the products protected against shocks, which arrive defective, even I feel unprotected by Ebay, it does not give any protection at the time of raising a claim since the return costs are very high to ...

Seller issued refund for item but transaction code nor payment shows in my PayPal account.

I purchased an item that ended up being a knock off. I requested a return/refund from the seller which they approved. I sent the item back and seller issued a refund. eBay says it should show in my PayPal but it is not there. The refund transaction c...

What does Ebay do to protect seller metrics during a service outage? (yeahwell)

Most likely answer: nothing, of course. I recently was off the internet for five days through no fault or desire of my own. A lightning strike ate my router and my non-service (questionable) provider didn't fix things until three days after their ori...

Buyer didn't read description knows he made a mistake and still wants to return

So buyer paid for several items and claims didn't read the description (item was damaged and sold as such with plenty of pictures) and wanted to cancel an order that was already going out. Buyer said would file return. Did so and in return notes said...

USPS claims item was "delivered in/at mailbox"

The title says most of the story but I ordered for it to go to my HOUSE and not to the mailbox.Not only that but I never put information about my mailbox so not sure what he did with the package.

ebay should let us know our best zip codes to ship to...............as far as sales go

I tried to draw attention to this a couple off weeks ago on my posting ID..........it saw no traction......actually inactive /unactive I have many friends in the Asian community of San Gabriel and close byI think I ship to 2 zipcodes............ quit...

Seller shipped one order in multiple boxes without consent, is it allowed?

Seller shipped 28 items without consent in 3 boxes and only provided the track & trace code for 1 box on all 28 items. Not to mention it took 4 weeks(!!) to ship. I was prepared to pay import charges (35 USD) and duty fee (15 USD), but now that amoun...