cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Can sellers lie about were items are from?

I bought an item that said it was located in California. Turns out it was actually in Sout America and used DHL shipping.  It was supposed to be 3 days shipping but nope. I looked at the DHL tracking online and sent them an email because of the delay. I got a call today telling me that they have been delayed on everything for 2 weeks since January in Venezuela. I find it hard to believe that my seller did not know this since its been going on for some time. Very deceptive.

Message 1 of 4
latest reply
1 BEST ANSWER

Accepted Solutions

Can sellers lie about were items are from?

Nope that’s a policy violation right there. File an item not received case since the delivery estimate has passed and ask eBay to step in after 3 business days if the seller hasn’t refunded you. 



One life is all we have to live
Love is all we have to give

**Formerly known as MissJen316**

View Best Answer in original post

Message 2 of 4
latest reply
3 REPLIES 3

Can sellers lie about were items are from?

Nope that’s a policy violation right there. File an item not received case since the delivery estimate has passed and ask eBay to step in after 3 business days if the seller hasn’t refunded you. 



One life is all we have to live
Love is all we have to give

**Formerly known as MissJen316**
Message 2 of 4
latest reply

Can sellers lie about were items are from?

https://www.ebay.com/help/policies/listing-policies/item-location-misrepresentation-policy?id=4244&s...


Forget keeping up with the Joneses. Be the Finklegrubers!
OK kids, time to get the Dodge loaded up again. I hear 'Poppy's By the Tree' calling. This trip might be a long one too.
Message 3 of 4
latest reply

Can sellers lie about were items are from?

I checked their reviews and apparently I am not the only one who didnt know they shipped from South America

Message 4 of 4
latest reply