Can I give a refund without a return?

[varietyfilms]

Here's the thing: a buyer wants to return something 'not as advertised'. (It really is, but I know eBay will decide in their favor anyway, but that's another story.) I don't want to pay for return shipping as it isn't worth it to me, I don't want to lose more money. Is there any way I can refund the buyer's original purchase price + shipping while guaranteeing that I won't be charged an additional shipping charge to get the item back?

Thank you.

[pingpong517]

yes you can refund via paypal.... or soon as they open a return case...just issue a refund...send them a note and say keep it..

BUT just in case... people will "threaten" and claim stuff to get a refund with returning it...so it a way to scam a seller....

so why not just say return for refund...make them put up or shut up..... and if you are woriied about feedback, then you are playiong into a person =--who may be dishonest--hands...because they know we are are scare of the boogie man feedback

[southern*sweet*tea]

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@varietyfilms wrote:

Here's the thing: a buyer wants to return something 'not as advertised'. (It really is, but I know eBay will decide in their favor anyway, but that's another story.) I don't want to pay for return shipping as it isn't worth it to me, I don't want to lose more money. Is there any way I can refund the buyer's original purchase price + shipping while guaranteeing that I won't be charged an additional shipping charge to get the item back?

Thank you.

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There should be an option for return without a refund. I don't know the exact wording on the return screen as I've not seen it, but I believe it gives the option of "refund" and "return for refund". You would want to use refund, since that won't require a return.

[phcd1]

Sure, just go to PayPal and issue a refund. By doing it that way, you'll still be charged FVF on the sale though. If you tell the buyer to open a not as described return in eBay and then refund, you'll get your fees back too and that refund without the return is an option and it also will block feedback.

[myangelandmyprincess]

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@phcd1 wrote:

Sure, just go to PayPal and issue a refund. By doing it that way, you'll still be charged FVF on the sale though. If you tell the buyer to open a not as described return in eBay and then refund, you'll get your fees back too and that refund without the return is an option and it also will block feedback.

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Refunding through a case does not block feedback