11-04-2018 12:04 PM
I receive an incorrect item. I opened a return item, detailing incorret item. The seller messaged me and indicated they were getting my correct item back from another buyer and would send me the correct item once I sent the wrong item back. The seller has promised to reimburse me for shipping. My problem is this: I would like to create an label through ebay, but it doesn't give me the option under the menu they indicate (Returned cancelled items/View return details/Print Label). Is my only option to mail it outside of ebay? Would make the reimbursement for shipping an issue?
11-04-2018 12:16 PM
After the seller approves the return through eBay, you will be provided with a return shipping label.
11-04-2018 04:05 PM
...is it complicated because I'm not returning the bought item, but a mis-shipped item? (I'm not going to be given a credit for the original purchase.) Are we sure that the label path is generated in that case?
thanks!
Matt
11-04-2018 04:54 PM
What I said before.