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Can I create a shipping label on return of incorrect item?

I receive an incorrect item.  I opened a return item, detailing incorret item.  The seller messaged me and indicated they were getting my correct item back from another buyer and would send me the correct item once I sent the wrong item back. The seller has promised to reimburse me for shipping.  My problem is this: I would like to create an label through ebay, but it doesn't give me the option under the menu they indicate (Returned cancelled items/View return details/Print Label).   Is my only option to mail it outside of ebay?  Would make the reimbursement for shipping an issue?

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Can I create a shipping label on return of incorrect item?

After the seller approves the return through eBay, you will be provided with a return shipping label.

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Can I create a shipping label on return of incorrect item?

...is it complicated because I'm not returning the bought item, but a mis-shipped item? (I'm not going to be given a credit for the original purchase.) Are we sure that the label path is generated in that case?

thanks!

Matt  

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Can I create a shipping label on return of incorrect item?

What I said before.

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