Twice recently and three times over the last several months I have had buyers use' item not as described' in the case of a clothing item not fitting.
eBay customer service has been helpful in all three cases BUT each time it was handled a different way. The first was great.....the rep closed the case. But the last two times it was a drawn out affair. This last one is still ongoing, though it looks to work out in my favor.
Why isn't there a set way eBay handles these cases?
Any sellers out there hae similar experiences?
