Buyer wanting to send to Freight Forwarding Company

[ballyard14]

Sold an item to a buyer that lives in China and wants to ship to a Freight Forwarding Company. The shipping address on the sales invoice is ZIPG 151 Rickey Blvd. Bear DE 19701-2540, but they emailed when I asked who this company was, he sent back that the shipping address is ZIPG 20 Shea Way #207 Newark DE 19713. Am I seeing red flags here? Any advice or experience with these companies/addresses would be appreciated. I am shipping from Canada.

[12345jamesstamps]

I have had no problem shipping 'freight forward' from Delaware to foreign countries.

But China?...of packages shipped to China buyers usually want their Chinese address as well as English address on package with their telephone number. I never had a package going 'freight forward' to China.

Should only be one address of Delaware but you have two?

I just shipped something 'freight forward' from Miami. 

I always email buyer when item is mailed with a photo.

I mailed it today and got a thank you from buyer.

I can't show addresses...only how I date it and mail it to buyer.

[chevymontecarlo88]

Ship only to the address on the Ebay invoice. You may want to inform the buyer that the one they provided will not be valid and see if they want to request a cancellation. If they do want the item, you can cancel (choose problem with buyer address) and relist adding that the buyer must change their address on eBay so it will be the one you ship to.

I have had no issues with FF but it may be a YMMV.

[ryry-jj]

I have not had issues either shipping to FF, but I would only ship to the address that eBay has on file as "ship to" and prints out on the label.  Any changes voids the sale, cancel,  the buyer needs to make their corrections and then re- purchase

[fab_finds4u]

Ship only to the address that came with the payment, a U.S. address in English. That is fine to ship to a freight forwarder and it is up to the freight forwarder to get it to China.

[fani_9693]

That is wrong.

ebay tells you that you are covered as long as it reaches the forwarder as its not covered by eBay's money back guarantee.

The buyer can still file a claim with their bank, payment processor or credit card. This claim can be based on any lie they want to make up. This claim in entirely separate from any claim they can file with eBay. These third parties will decide the claim and not eBay. In reality there will be no actual investigation and the claim will be automatically approved by these 3rd parties.

If the buyer bought the item through a eBay international site you are subject to the rules that site has in addition to the eBay site you listed the item through. That also means you are subject to the laws of the country where the buyer lives since that country regulates how their local eBay is run. You may find that other countries grant their citizens consumer protection rights well beyond what you experience in the U.S.

Only ship it if you can afford to get ripped off.