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Buyer used wrong address, now the item is being returned. How do I bill for the next shipping label?

Or do I just have to eat their mistake?

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Re: Buyer used wrong address, now the item is being returned. How do I bill for the next shipping la


@mastrmegatron wrote:

Or do I just have to eat their mistake?


Rather, the buyer has to eat their mistake.

 

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You don't owe a refund. So if your conscience allows, you can keep the item and the money.

 

Or you can ask for their email address -- it's allowed after a transaction has been paid -- and send a PayPal request for money to ship it again. Then later, if they feel like it, they can chargeback that shipping money.

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