Buyer used wrong address, now the item is being returned. How do I bill for the next shipping label?
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04-26-2021 06:02 PM
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Re: Buyer used wrong address, now the item is being returned. How do I bill for the next shipping la
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04-26-2021 07:08 PM - edited 04-26-2021 07:13 PM
@mastrmegatron wrote:Or do I just have to eat their mistake?
Rather, the buyer has to eat their mistake.
You don't owe a refund. So if your conscience allows, you can keep the item and the money.
Or you can ask for their email address -- it's allowed after a transaction has been paid -- and send a PayPal request for money to ship it again. Then later, if they feel like it, they can chargeback that shipping money.
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