Buyer selected postage option not defaulting when label is generated

[smileykulture]

I sell items with a free 2nd class postage option as default but also offer 1st class at the extra cost for that particular service.

It used to be that when a buyer selected 1st class and the label was about to be generated it defaulted to the buyers selected option. This happens no longer and it used to I'm quite sure. Everything defaults to 2nd class.

I've already accidently sent out a couple of items 2nd class when they should have been 1st class just because the label defaulted to a 2nd class service when the buyer had selected 1st class.

Is this a known issue? Many Thanks

[lesegouts]

2nd class? Where are you located?

[nobody*s_perfect]

Hi, You're on ebay.com, which is the US site. You need to go to

https://community.ebay.co.uk/t5/Discussion-Boards/ct-p/13