Buyer changed address on return shipping label

[dealswat]

Is this a new SCAM? Buyer asked to return a purchase and asked for a pre-paid shipping label. We purchased a Priority Mail shipping label with tracking from the USPS Website and e-mailed the USPS label PDF file to him. He removed my address and photo-shopped another residential address in the same town onto the label. An EMPTY PACKAGE was delivered to the other address and the USPS tracking service marked as delivered! So, eBay refunded his purchase price, even though I never received the returned item. I thought that USPS Priority Tracking numbers would ensure delivery to the right address or at least kick it out if there is a mis-match. Apparently, they still deliver to the listed address and disregard the tracking mis-match.  Anyone have this experience?

[dealswat]

I went to the Post Office and talked with the manager and he talked with the employee who delivered the tracked package. He confirmed that the address on the pkg was different from the tracking number address. He indicated that postman placed the small package on another route with the address on the pkg and scanned it as delivered even though there was a scan mis-match. Postman delivered it to the address on the pkg and disregarded the scan tacking number as an error. I filed complaint and all I got back was "Sorry, we can't find your package." The case was closed by USPS 6 months later. BTW, after 2 months of investigating, footwork and calls, I finally found out where the pkg was delivered. Called a person at that address and they said they thought they received a piece of junk mail and threw it out.

[dealswat]

Not overkill>>>if the buyer returns an item to a different ZIP code address, it will most certainly be kicked out and returned to sender. If your buyer returns the junk pkg to a different address in the same ZIP code, chances are, it will be marked as delivered. I got this from talking to the local post office employees.

[myangelandmyprincess]

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@dealswat wrote:
Not overkill>>>if the buyer returns an item to a different ZIP code address, it will most certainly be kicked out and returned to sender. If your buyer returns the junk pkg to a different address in the same ZIP code, chances are, it will be marked as delivered. I got this from talking to the local post office employees.

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You've missed my point. Once a not as described return is accepted or won by the buyer the buyer can return an empty box and the seller has no recourse eBay will force the refund.  The seller MIGHT can appeal and win but the buyer still has their refund   So There is no reason for the buyer to send it to another address    They could just return an empty box/package straight to you and eBay will still refund them.  Thus overkill.  

My only thought is maybe it's a buyer who had a seller do it to them so they are taking revenge out on all sellers.  Or they just really don't realize it's unnecessary.  

[drphg]

That is exactly what happened to me.  They marked it as delivered, even thogh ther was a mis-match. I had no recourse but file a claim. They say the pkg was delivered. UGGH!

[hafoster]

Please explain?

[jsierzant]

This just happened to me. 12-15-17