eBay

SNAD - Buyer has not mailed out by deadline - Call customer service to close out?

Following up on an earlier thread, I have an INAD case with several signals for potential fraud. I accepted the return request and had ebay send a label, per having no other real choice. The buyer ship-by deadline is coming due soon, and I wanted to ...

Handling costly requests from buyers after paying - what would you do?

I sold an item for less than $40. Getting ready to ship, I see the dreaded, "eBay note: The buyer left you a note about this purchase. You can view it on the Order Details page." That is usually bad news. This time, it's: "Can you please ask for a si...

Buyer Scam

yesterday case was opened Against Me by a buyer, the buyer had said that his package had not been received and he was trying to get the entirety of the money spent plus shipping back. The buyer was in China and I am a USA resident I was explained by ...

Scammed and Ebay says all is OK

Been scammed by this seller so asked for a refund and Ebay replied The seller says they shipped the item with tracking Conclusion, case closed no refund issued. All was Ok I tought, maybe it was lost, but then I went to check the seller reviews and s...

So Far, Holiday Shipping Has Been "Beddy Beddy Good To Me"

From both a Buyer and Seller prespective, so far holiday shipping has been fine. Received and items small and big, USPS-FedEx-UPS coast-to-coast in normal timeframes if not a bit more quickly! Cylinder head to Wash State-checkTires from Michigan-chec...

Should I file a NAD claim?

I recieved a pair of levis jeans for my husband. The title stated 34x32 505, which is what my husband fits into well. 505 is supposed to be relaxed fit, and they were advertised as such. Well they are definately not relaxed. My husband could barely g...

Package hasnt moved in 14 days?

I have a package coming from China to USA, and I do expect it to take a few weeks to a month to go through the shipping process. But what I didnt expect was it to be stuck for 14 days on one status. On December 2nd, the status read: Arrived at sortin...

Excessive FedEx Shipping Charges

Has anyone else noticed excessive FedEx Shipping Charges on their monthly eBay seller invoice? I just saw a FedEx shipping fee for over $64 to ship socks which weighed approximately 3.5 lbs., but which FedEx is claiming weighed 35 lbs. I will be cont...

Ebay send email to me "Another chance to purchase item - Free Shipping!" but shipping is not free?

Ebay sent me an email stating "An item you had been watching has been relisted." I open the email and see multiple items I've been watching. The first item says "Free Shipping!" so I click it and buy it. Then when I go to pay for it I see a $78 shipp...

US import tax on musical instruments from Russia

Can anyone tell me what to expect for import fees for musical instruments from Russia, to the US?Particularly percussion instruments? I can't seem to look this up online without first having to sign up to a website for some reason. Thanks

Fake sellers are there on ebay

Global Shipping Center FedEx Exception - "Customer Not Available or Business Closed"

Just encountered this today. I'm shipping an item to Europe via Global Shipping. An attempt was made to deliver the package to the shipping center in Kentucky, and no one was there to accept it. Do they not accept packages on Saturdays or Sundays? On...

Order Split between packages and one is lost

I know this is more of a buyer issue but maybe another seller has an idea on how to handle this. I bought a large qualtity of items on Ebay and the seller split the order into three boxes. But instead of sending them using three different tracking nu...

Do any shipping companies offer packaging for large/heavy delicate items?

I am selling a large - 80 pound scanner that will likely be shipped to Europe from northern New York . This scanner is approx. 3' x 2' x 18" and somewhat delicate, so it would have to be well padded and likely crated. Do any carriers provide this ser...