Shipping

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Ebay Return policy

I use the Ebay 30 day return policy in my store, because I feel if the customer doesn't like the item then they should have the opportunity to return it under the impression they will pay the return shipping. Last week, I had a guy return a gun holst...

One day shipping has me needing to ship the following day?

For a while I was using One business day shipping, and it was usually no big deal. I had everything out in the mail the following day, sometimes the same day. But recently I noticed that when I sold something, my sell page would say "Ship by Wednesda...

Resolved! Handling Times on a Multi-item order

Hello all, I just received an order from a customer outside my country and they are using the Global Shipping Program. They had purchased a total of 3 items from me - 2 normal in-stock items and 1 pre-sale item. On the in-stock items I have a handlin...

Need some questions answered.

Buying and selling plus feedback: I usually just buy from a seller who has an item that I want. I do not sell at all, only buy. I like the "buy it now" instead of bidding. However, I bid once and got an item. It was never on "my Ebay" page of shippin...

Resolved! Accepted a return on Sept 8th. Question about buyer being in Florida area.

First off, not that it even matters in the Ebay world, this buyer was very nasty to me when he requested the return on Sept 7th using bad language, etc. When I tried to work with him as far as offering suggestions as to why his item wasn't working. H...

CANT TRUST SHIPPING ON EBAY

I have come to the conclusion that you cant trust the shipping on Ebay so I no longer will be buying anything here but unfortunately it cost me $20 dollars in a lost package to find out. What happened with me is my seller made a mistake in my address...

Resolved! Buyer's address undeliverable

so I have a buyer who ordered an item on sept. 1st . I shipped it same day and usps tried to deliver sept. 5th, but then tracking says Undeliverable as Addressed. on sept 8th a retern to send was opened and I recived the package back spet 11th, and c...

Issue a return

My buyer has contacted me and asked for a refund. She says that the bag isn't the same size as described. It clearly states in the listing that I don't offer returns. So what should I do?

Resolved! Buy selected shipping to PO box, Fed ex smart post does not deliver to Po boxes

I provided 3 different shipping options for an item. The buyer chose fed ex smart post and unfortunately he has a PO box as his delivery option. I have sent 2 messages with no response on possibly changing the address or the service (more cost to the...

Ebay's Return Request Page Needs to Be Changed, IMMEDIATELY!

I have TWICE accepted a return BY ACCIDENT due to Ebay's Return Page NOT having a middle step in between after a choice has been chosen by the seller on the first page. Let me explain: When a buyer requests a return and I click on to the return reque...

Resolved! Shipping item and when ready to print label invalid address.

I sold an item last night and when I was ready to print label it stated " invalid adress click change to revise" I was reluctant to do that without verifying the buyers address and don't know if I click on it if I have to change the address or if it ...

Shipping

Hi, bought an item from China and was given the shipping number LX482845838CN however I am told that the shipping number is not found on the website. Could anyone help me out?

Item not shipped 4 days+

I won an auction, paid for the item, and it hasn't shipped yet after 4 days. Contacted seller. The seller hasn't yet responded. It is overseas, UK to USA. Seller has 100% feedback, ~100 transactions, but mostly 4+ years ago and a few very recently. D...

Late Shipping Defects

Can someone explain why I would have A late shipping defect of 0.65 if 100% of my items were shipped and validated on time?

Resolved! How do you get ahold of ebay?

I filed a complaint on ebay about an item I bought several weeks ago, that was not as described. I purchased a pink hand-mixer and was sent a red one. I wrote to the seller and asked him to please send me a label to return it and to send me the pink ...