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Buyer Requests Tracking - Does Not Respond to Messages

Hi,

 

I'm probably overthinking this, but I sold a graphic novel to a buyer in America. (I live in Canada.) He selected economy shipping, which does not come with a tracking number, although I provide tracked shipping as another shipping method. The buyer's address was not recorded well on eBay, but that is not an issue so far.

 


The buyer sends me frequent messages for tracking information, and recently, proof of the ETA. I have responded to the buyer every time with a polite response informing the buyer that he did not pay for tracking. I assume the buyer is sending messages but not checking them, since the buyer does not indicate to have seen my response. Maybe the buyer sends the message, and then does not check eBay, and has the messages blocked by his e-mail filter? Regardless, I am foreseeing negative feedback or a claim in the future.

 

Is there anything that I should be doing in the meantime? I assume I am overthinking this, and I should probably just wait this out.

 

Thanks!

Message 1 of 5
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4 REPLIES 4

Buyer Requests Tracking - Does Not Respond to Messages

I would be ignoring all those messages.thats just me

 

proof of an ETA is listed on the page when  it was purchased.it does not mean much at all because its an estimate

 

tell the book buyer to get back to you in 2 weeks


Germantown proud Germantown strong
up the whiskey hickon
moving right along
19144
Message 2 of 5
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Buyer Requests Tracking - Does Not Respond to Messages

Sure, sounds like a plan.

Message 3 of 5
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Buyer Requests Tracking - Does Not Respond to Messages

 The buyer asked a question and you responded, there is no need for them to  respond so I wouldn't worry about it.

Message 4 of 5
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Buyer Requests Tracking - Does Not Respond to Messages

For anyone else, the buyer finally got my last message. The buyer is still worried about the ETA, but I'm otherwise OK. 😀

Message 5 of 5
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