Bulk thermal 4x6 labels printing two per page

[delligatortrading]

In the last 2-3 days my settings have changed when buying bulk labels.  I print 4x6 and they are suddenly printing two per page.  I cannot figure out how to change the setting back to one per page.  Very frustrating when you have 10+ orders to ship and I’m printing each label individually.  Anybody have a solution?

[wastingtime101]

Hi @delligatortrading . You need to change the label size from 8x10 to 4x6. A lot of sellers asking about this recently so possibly some kind of glitch or update caused sellers settings to revert.

On the label purchase page, first make sure your label options are expanded:

When your shipping options are expanded:

If you're using bulk labels:

[delligatortrading]

Thank you!  I was missing that the changes happen after clicking “review and pay”.  You change paper size in that screen.  Very strange that it changed on its own, but all is good now.  Thanks!

[matchbookrelics]

We just started having this issue last week - 8/14.    It reverted back to the single 4x6 label the following day.  We did nothing to initiate the change either way.  Then today, it happened again!  What do we need to do for the one up label to be generated for the 4x6 label printer?   We did check the settings prior to label generation on a new batch today and it was set to 4x6, but STILL generated the labels 2 up!

These labels will print one up as they should when you print them one by one.  Just not in a group.

Thanks for any help on this.

Warren