Shipping

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Central US Tornadoes

Seller Protections are in place for sellers impacted by recent tornadoes and severe weather. Our thoughts are with the communities across the country that have been impacted by recent natural disasters. Many states in the central region of the countr...

Mail rates going up.

Got an e-mail from Pirate Ship. Wonder how this will effect sales. Here's what's changing on July 1stGround Advantage is increasing by up to $2.11:Weight-Based Ground Advantage for shipments that weigh more than 1 pound are increasing by up to $2.11,...

New USPS Postage Rates

I was at USPS my post office today July 1st and asked a regular employee who has been there for years...from afar the clerk I was working with...my clerk I was working with knew nothing.I was told new rates are tomorrow...but I am reading online mixe...

Heads Up, now 15 oz and 1 lb will be priced differently

In the past on purchasing labels from ebay I would put 1 lb if it was over 12 oz. That is not a good idea with the recent price changes. Here is the difference on one item between putting 15 oz and putting 1 lb. Just though I would give everyone a he...

Resolved! Question about getting a refund for shipping label

Nov.2, I sold item# 275786331555, eBay cancelled the sale because of an issue with the buyer. I already purchased a shipping label and my bank was charged $9.92. Will I be refunded that amount? BJ

eBay misleading customers with the order delivery dates.

On many of my listings I specifically select 4 (business) Days handling time and Economy shipping (1-10 days). Meaning if the customer purchase the item on Monday 1st, I have the time to ship the item as of Friday 5th, plus the package may be in tran...

Resolved! It all adds up but a loss is a loss

When I submitted the ad on eBay I entered in the weight as 3 pounds and the box size 8 x 8 x 5. The actual size of the box when the product was wrapped for shipping was 2.5 pounds and box 8 x 8 x 5. The customer paid $1.35 less than it cost me to shi...

Package being returned "no such number "

I shipped an order last week, & went in this morning to look at the tracking to see when it was being delivered. It says USPS deemed it "no such number" & "return to sender". According to USPS website that is a valid address, so I'm not sure what the...

Scan Form Acceptance

I took four packages to the post office today and handed the clerk a scan form (in hindsight I should have just had her scan the packages). She tried to scan the bar code unsuccessfully the first time, then was apparently successful on the second try...

I do not see option for purchasing insurance on shipments

Hi! I don’t see an option to select insurance before printing a label. What could be the reason please? Thank you!!

Resolved! The item you are trying to purchase is not available for purchase in your location. You cannot buy

Please tell me how to solve the problem, I live in Ukraine I've been buying a lot of different products on eBay for 4 years. Delivery address in USA now my friends and I have the same message "The item you are trying to purchase is not available for ...

Third Party shipping.

If its against Ebay money back guarantee policy to use a third party shipping service. Then why are buyers still allowed to leave Negative feedback when Ebay is the one who decided to rule its against the policy not the seller? Who else here thinks i...

Resolved! FedEx refuses to authorize pick-up on a package!

I sent a package $600 value via fedex with signature required (big mistake). The buyer is never home when they attempt delivery. The buyer has attempted to get fedex to hold for pick-up like any logical carrier would do. They refused because he didn'...

Not getting Ebay discount on shipping

I used the Ebay shipping calculator to determine the shipping cost of a 1 lb. box for ground advantage shipping. Box is 13x11x4 inches. The calculator didn't show what USPS charges would be, but in green it calculated $6.66. But when I went to print ...

SELLER DEMANDING MORE MONEY WILL NOT SHIP ITEM PAID FOR

I won an auction and paid for the item, 2 day's later the seller is demanding more money for the item I already paid for. Ebay just gives me the run around when I try to report it see below from the seller and I want the item. Now what do I do and h...

Free Shipping but a shipping charge added at checkout

This is a new one for me. Has anyone listed an item with free economy shipping then had a shipping charge of $9.99 added at checkout? Buyer did not choose a different shipping method nor pay for a faster option. If this is a glitch it's a bad one. Th...