Why did you ship an item if you haven't been paid yet? I never ship anything until I receive all the funds. But, on a different subject. I recently had an item returned to me because the buyer neglected to change his address i in ebay. I have always had a policy where if I receive an unauthorized return (Refused/RTS, unable to forward, incomplete address) I inform the buyer that the item was returned and they have 10 calendar days to remit payment to reship the item (even if the item originally was shipped free of charge to buyer) and up to a $3.00 reshipping fee ( because paypal will charge a transaction fee) to cover the costs of reshipping the item. After the 10th calendar day I send an email stating the item is now considered abandoned and will not be sent to the buyer unless they want to buy it again if I relist it. In my 20+ years of selling, I have had 2 items returned and "abandoned" and one recent transaction where the buyer gladly paid the reship fees. I also had an item returned, marked Return to Sender/Refused but they opened it and sent it back and USPS confiscated it for insuffiecient return postage. I never "reclaim" those, I let the USPS dispose of them.
