Accidentally swapped labels.....whats the best way to help my buyers??

[iamsweeded]

I used the shipping tool to print multiple shipping labels, but I unfortunately put the wrong label on two packages (customer A received the package for customer B, and customer B received the package for customer A)...

I contacted both customers, and they understand the situation, and both would like the original items that they bought. I want to email them each a shipping label so that they can have the least amount of hassle...

Does anyone know how best to do this??

Both items are small and weigh less than 3 ounces, and I want to use first class with tracking number....

[corvettestainless]

I don't know that answer, and probably someone does (purchase direct from USPS website, but still not sure how you would 'email' them)-

I would suggest purchase on USPS website, print and snail mail them the corrected labels.

[kensgiftshop]

Pay to have the items shipped back to you, then you ship them to the correct buyers.

[bentleyisthebest]

Have both buyers send both items back to you.  It is risky to have them ship to the other person.  A few years ago I received men's tennis shoes instead of a bottle of perfume.  The seller reimbursed us for shipping to each other.  I did send the man his shoes, but he sent me a cheap t shirt instead of the  200.00 perfume.  It was a disaster for the seller.  About a month later I saw him selling that perfume --by way of a saved search.  I reported it, and of course nothing was done.  I felt horrible for the seller since they had to issue me a refund.