Shipping

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Central US Tornadoes

Seller Protections are in place for sellers impacted by recent tornadoes and severe weather. Our thoughts are with the communities across the country that have been impacted by recent natural disasters. Many states in the central region of the countr...

Delivered confirmation

I received an item and the seller is asking to leave feedback which I want to do.Unfortunately eBay doesn’t let me do it because the delivery status is still “dispatched”.I contacted the seller and I was told I have to confirm and change it to “deliv...

Resolved! Do I have to insert tracking for each item sold?

Hello,I usually only sell one or a few items to a buyer...but the last 2 days have been crazy.I finally had this buyer pay for all 28 items...plus one he purchased a day earlier...I put the tracking in all 29 items individually. I tried to see if I c...

Ridiculous UPS Charges!! What are my OPTIONS??

So, I shipped a rather large box with UPS to my customer. After weighing and measuring the box, the shipping charges came up to around $223. I only charged the customer around $150, so I was already losing on shipping. I wanted to make sure that I wo...

Package missing ?

Postal carrier tossed over 200 pieces of mail in dumpster while ‘running late,’ feds sayOn both occasions, he threw out the parcels because he “was running late for a personal matter,” prosecutors said. His personal matter wasn’t specified.

New seller, can someone help me with shipping process

Hi allI have few listings and expecting to close them soon.Expedited Shipping (USPS Priority Mail®) is choice for shipping.Now, can someone please tell me what are the next steps for shipping once my listing close?I have my items already in their own...

Resolved! eBay Standard Delivery

Is anyone having issues buying a label through eBay Standard Delivery? I have tried several times to purchase the label but it keeps coming up with an error that says 'It was not possible to generate the label. Something is wrong. Please try again la...

In case you hadn’t noticed an apparent change on your seller dashboard.

Ordinarily (unless you are a high volume seller) the dashboard shows your metrics for one year. At this time, for example, it is Nov 1 2022 to Oct 31 2023. BUT I noticed in the past few days that “Tracking uploaded on time and validated” is now only ...

What is the HS code for flip phone to Poland

Trying to ship to Poland - Label page wants a 'hs tariff code' - doesn't matter if we pick real usps international shipping or ebay's freight forwarding one - Now the popup has a link to search for code but it sends me to a page for hs codes to ship ...

EEUS TRACKING SUCKS!

I've had multiple problems with FEEbay international shipping. One bad feedback due to a $10 customs tariff in Brazil and now have customer in Qatar who's unable to track package.The EEUS tracking number is NOT a tracking number at all!Customer paid ...

International shipping

Is anybody else having trouble with eBay's new International Shipping program? It's only working for me about half the time.

eBay added their shipping to print label page and pre-picked

First off, please don't tell us how great eBay International Standard Delivery is, they don't like how we pack so no can use. EISD wasn't offered in listing, buyer picked 1st option, usps first class inter.... we opened print label page and eBay Inte...

Printing in Bulk - Size Change

I recently purchased a thermal printer, I am having no issues with printing in 4x6 on individual sales. However, when I purchase my shipping labels in bulk on multiple items and try to ship, they stay at 8x11 and not 4x6 even after the settings have ...

UPS Pack & Serve Guarantee worthless?

Ok well here it goes....I had purchased some porcelain figurines from out of state. The local UPS store picked them up and then packaged them and mailed them to my address. The problem is they were poorly packaged and arrived broken. The UPS store pu...

Authenticator failed and return says insufficient address

I sold a trading card and the authenticator failed the authentication. It was a very small blemish but they gave the buyer the option of returning the card, which they opted to do. They sent the card back to me USPS but the post office sent it back f...

Can't buy shipping labels: PayPal is unable to process your payment at this time

I've been having this issue for over a week now, but whenever I buy shipping labels with PayPal as my preferred payment method, I get this error "PayPal is unable to process your payment at this time. You can try changing the payment method inside of...