02-06-2019 04:43 PM
I recently sold an item and accidentally purchased two shipping labels when I pressed the back button. I called my bank and they removed one of the transactions from my bank statement. This is was I had already dropped off my item to ship. Well now when I look at the status of my item, there are two tracking numbers both stuck on pre-shipment. Is it possible that when my bank credited me back for one of the withdrawals that it happened to be associated with the package being shipped out?
I'm not really sure what to do at this point because there is 0 tracking information available for either tracking number. Should I just wait it out to see if it delivers? Visit USPS? I'm just not sure where it would go....it doesn't help that my return address has the right address and wrong zip code. HELP!
02-06-2019 05:38 PM
Ummmmm.... you don't call your bank to void a shipping label.
02-07-2019 04:34 PM
Go to
My ebay > Selling > Orders > Shipping labels
You have 5 days from date of printing to VOID a shipping label. The USPS will credit your Paypal account in 2-3 weeks after they have confirmed the label was never used, so make sure you select the correct label to Void.
02-07-2019 05:48 PM - edited 02-07-2019 05:49 PM
Unless you got a scan receipt at the post office it will most likely be a wait and see on the tracking. In the future if you find you need to void a label you can do so as another poster said. You will get a credit from usps after a few weeks. Maybe you can call you credit card company back and see if they have the tracking # for the one they did a chargeback on.