Can't change quantity to (0) when revising a listing.

[public-direct]

I had realized I was actually out of a product...so since it won't let me revise the listing 

to quantity 0 so that I can add inventory later, I had to end the listing.

Anyone else seeing this now too?

[twf-retail]

Yes, I have the exact same issue today.

So, I called customer service and of course, they said you can always just end the listing. When I explain that I didn't want to end the listing because then I would lose all my sales history. They then tried to tell me that you could never just zero out the item quantity.  I told them to just Google it and that you've been able to do it since 2014 when they added the feature. I have personally done it for the past three years.

Hopefully, it's just a glitch and they'll fix it. But once again a classic example of eBay trying to fix something that's not broken and just ending up making it more difficult for sellers.

[buyselljack2016]

@public-direct  ,  @twf-retail 

Do you have the out of stock (OOS) feature activated?

If you did have it activated, perhaps eBay glitched it to "off".

EDIT:  i see that in another post it's an eBay thing. Seems it can be done if you go to "bulk" and do it there.

Glitch(s) of the day.

[public-direct]

Yes I have OOS activated. Still can't revise as 0 qty as of today. 

Thanks for the tip...I'll try that next time instead of ending the listing.

[aqeeqsouq]

@public-direct 

ebay aware about this issue and they talked about it at the following thread:

https://community.ebay.com/t5/Selling/Change-the-quantity-to-0-items-without-ending-the-item/m-p/334...